Full-Time Travel Agent (Brandon, Manitoba)

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies.

CAA store

305-18th Street

Brandon, Manitoba

R7A 6Z2

Store hours: Monday through Saturday: 9:00am to 5:00pm

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:
• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

As a Travel Consultant, you will be responsible for providing exceptional worldwide travel services to our Members and non-Members. In addition, you will ensure your clients records and files are consistently up to date and maintained and provide regular follow up with clients.

• Promote CAA memberships and all CAA products, services, and benefits
• Support all CAA preferred partnerships and marketing initiatives
• Maintain knowledge of industry trends, airline rules, visa requirements, and global travel restrictions
• Meet individual and team performance targets for sales, revenue, and productivity as defined by leadership
• Willing to take on other duties as necessary
• Role is full-time on site in the Brandon, Manitoba location

This is a great opportunity for experienced Travel Consultants, new grads, or anyone looking to kickstart their career in travel. No previous experience necessary, just a passion for travel, customer service and sales, we will provide training!

Who You Are:

• 2-3 years customer service and sales experience
• Prior Travel Agency experience is an asset, but not required
• Excellent communication skills both written and oral
• Excellent organizational skills
• Available to work store operation hours Monday - Saturday
• Familiarity with Sabre system is a definite asset
• Post-secondary education in Travel and Tourism, or related field is a strong asset
• Working knowledge of Microsoft Windows and Microsoft Office applications

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.