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Publié il y a 11 jours

Guest Services Agent (Part-Time)

@ Spring Creek Vacations

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Canmore, Alberta

Postuler
SIGNAUX

En bref

Spring Creek Vacations is hiring a part-time Guest Services Agent to handle vacation rental reservations by phone and email in WebRezPro, process guest payments, and check in and welcome guests on site. The role also answers questions about the area, attractions and amenities, and handles guest concerns and on-site emergencies. Part-time schedule.

Responsabilités :

  • Make vacation rental reservations by phone and email in WebRezPro
  • Process payments for guest stays
  • Greet and check in guests on arrival
  • Answer questions about the area and amenities
  • Reconcile payments at the end of each shift

Résumé des exigences :

  • Experience with reservation or property management systems
  • Strong customer service and communication skills
  • Ability to respond to on-site emergencies following procedures
  • Ability to handle guest concerns respectfully and promptly

Outils et compétences

WebRezProPayment processing system
Source et dates

Type de source non vérifié · bow-valley

Date publiée par l’employeur
2026-10-30
Première détection par notre source
2026-11-05
Mise à jour du dossier source
2026-11-05

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau, Chez les clients
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Spring Creek Vacations

Toutes ses offres
ChampValeur
Offres sur Jobsy4
Description

Guest Services Agents (GSAs) make Vacation Rental Properties reservations by phone and email using the WebRezPro property management system. GSAs process payments for guest stays and greet and check in guests when they arrive on site, answering any questions they may have about their stay and the area.
The duties of this position include, but are not limited to:
• Making reservations using the WebRezPro property management system for vacation rental properties guests; enquiries may be made either by phone or email.
• Processing payments for Vacation Rental Properties stays.
• Greeting, welcoming, and checking in guests as they arrive.
• Responding to general enquiries about the area, local attractions and activities, and amenities in the area.
• Dealing with guests’ concerns in a timely, respectful, and appropriate manner.
• Responding to emergencies on site, following company procedures.
• Keeping the Vacations Office neat and tidy.
• Doing a reconciliation at the end of each shift.
• Assisting the Housekeeping team, if and when the need arises.

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