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Publié il y a 2 mois

Guest Services Representative

@ Elbow River Casino

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Calgary, Alberta

Temps partiel1+ ans d’expérience
Postuler
SIGNAUX

En bref

Elbow River Casino is hiring a part-time Guest Services Representative to ensure guests receive excellent service. The role covers cash-outs, lottery sales and redemptions, beverage service support, and guest questions in a fast-paced casino setting. Candidates must work days, evenings, late nights, weekends and holidays, complete a background check, and hold ProServe.

Responsabilités :

  • Handle guest questions and concerns professionally
  • Perform lottery sales and redemptions
  • Complete cash-outs at the end of each shift
  • Assist with responsible beverage service
  • Perform opening or closing duties as required

Résumé des exigences :

  • Minimum 1 year customer service experience
  • Excellent communication skills
  • ProServe certification
  • Available for days, evenings, late nights, weekends and holidays
  • Point-of-sale experience an asset

Outils et compétences

Point of sale system
Source et dates

Type de source non vérifié · easyapply

Date publiée par l’employeur
2026-09-01
Première détection par notre source
2026-10-15
Mise à jour du dossier source
2026-11-05

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience1 an(s) et plus
Horairejour, soir, jours fériés, fins de semaine, nuit
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionSurtout debout
Exigences physiquesphysique faible · ordinateur faible
LanguesEnglish
Permis et certificationsProServe
Vérificationscasier judiciaire

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Elbow River Casino

Toutes ses offres
ChampValeur
Offres sur Jobsy6
Description

The Elbow River Casino is a first class entertainment establishment. We set ourselves apart from our competition with a great location, superior gaming and entertainment experiences, quality food services, and setting high standards for our delivery of customer service. We are committed to our employees in providing fair and equitable treatment, good working conditions, opportunities for advancement, and competitive compensation.

Within the casino, Customer Service is a fast-paced, diverse, always evolving atmosphere. Our focus on customer service and guest experience is essential in rounding out the entertainment offerings at the casino.

Position Overview

The role of the Guest Services Representative is to ensure that the guest receives the best possible service.

Job Functions

• Perform cash out functions at the end of each shift.

• Keep work areas clean and tidy.

• Maintain a professional appearance.

• May be required to perform opening or closing duties.

• Assist in the responsible beverage service for guests.

• Perform Lottery Sales and Redemptions.

• Handle guest questions or concerns with professionalism and respect.

• Inform Supervisor of any concerns.

Requirements

• Minimum 1-year experience in Customer Service.

• Some work with a point of sale system an asset.

• Must be able to work Days, Evenings, Late Nights, Weekends and Holidays

Other Skills/Abilities

• Patience, teamwork, diplomacy, trustworthy, confidence, works well under pressure.

Working Conditions

• Fast paced, multi-unit, highly demanding, support department.

All applicants must be have excellent communication skills.

All applicants must be able to work evening closing shifts.

All applicants must complete a background check.

All applicants must have ProServe.

All applicants must be 18 years of age.

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