Healthcare Security Access Control Officer

Role Overview

As a Healthcare Security Access Control Officer at Paladin Security, you serve as a vital protector at hospital entrances, ensuring a safe and welcoming environment for patients, visitors, and medical staff. Operating at Dartmouth General Hospital or the Halifax Infirmary, you will work directly with advanced AI-powered weapon detection systems and access control technology.

This position is ideal for individuals who combine keen security awareness with strong interpersonal skills. You will serve as the first point of contact for people entering the facility, balancing a professional security presence with empathy, calm communication, and helpful customer service.

What Success Looks Like

Success in this role means maintaining safety standards through attentive monitoring while ensuring hospital visitors and staff feel respected and supported.

Day-to-day, you will:

• Operate and monitor AI-powered weapon detection and access control equipment at assigned hospital entry points.

• Conduct screening procedures professionally, politely, and empathetically.

• Respond immediately to detection alerts and carry out secondary screenings according to established safety protocols.

• Guide and reassure patients and visitors passing through security checkpoints to maintain efficient traffic flow.

• Use verbal de-escalation techniques to handle stressful or emotional situations constructively.

• Document incidents, system alerts, and daily operations accurately in security logs.

• Follow hospital infection control, safety guidelines, and security policies consistently.

Over time, you will:

• Build strong collaborative working relationships with hospital personnel, security team members, and emergency responders.

• Develop deep familiarity with security technology and incident response procedures.

• Contribute to a steady culture of safety, respect, and accessibility across the healthcare facility.

Compensation & Benefits

This is a full-time position offering a rate of $20.50 CAD per hour.

• Medical, dental, and life insurance coverage

• Paid vacation days and sick leave

• Flexible, on-demand daily pay options

• Company-paid security licensing

• Free uniforms, including a dry cleaning and tailoring allowance

• Ongoing professional development and training opportunities

Schedule & Work Environment

• Locations: Dartmouth General Hospital (Dartmouth, NS) or Halifax Infirmary (Halifax, NS)

• Shift Length: 12-hour shifts (7:00 AM – 7:00 PM day shifts; 7:00 PM – 7:00 AM night shifts)

• Schedules: Rotational shifts across days and nights (including Monday–Friday and 4-day rotations)

• Travel: None required

Position Requirements

Must-Have Qualifications

• High School Diploma or GED.

• Valid Nova Scotia Security License.

• Valid Standard First Aid and CPR Level C certification from a CSA-approved provider.

• Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications. (If you do not currently hold these, Paladin provides the required pre-onboarding training free of charge with a six-month commitment.)

• Strong communication and conflict de-escalation skills.

• Comfort using modern digital technology and security systems.

• Physical ability to stand for extended periods and move quickly during emergency responses.

• Ability to remain composed, empathetic, and clear-headed in high-pressure situations.

Nice-to-Have Qualifications

• Prior experience in healthcare security, access control, customer service, or law enforcement.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Apply Today

If you are dependable, proactive, and dedicated to protecting healthcare workers and patients in your community, we welcome your application. Apply today to start your career with Paladin Security.