Host(ess) - Pincette

Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Among our establishments are Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and Terrasse sur l’Auberge.

The Host/Hostess is the first point of contact for guests, whether in person or over the phone. They provide a warm welcome, manage reservations, and support the dining room team in delivering an exceptional dining experience.

RESPONSIBILITIES:

• Manage dining room reservations;
• Ensure menus are maintained in excellent condition;
• Welcome guests upon arrival, assign tables according to the established floor plan, escort guests to their table, and adjust place settings as needed;
• Assist the dining room team whenever necessary during service;
• Thank guests upon departure, inquire about their satisfaction, and invite them to return;
• Ensure the cleanliness of the work area, restrooms, and dining room;
• Answer telephone calls according to established procedures;
• Perform all other related duties necessary to ensure the smooth operation of dining room service.

QUALIFICATIONS:

• Minimum of one (1) year of experience in the same or a similar position;
• Strong customer service skills;
• Ability to work independently;
• Resourcefulness and problem-solving skills;
• Strong organizational skills;
• Excellent communication skills in both English and French, both verbal and written.

BENEFITS:

• Group insurance plan with telemedecine
• Group RRSP and DPSP (Deferred Profit Sharing Plan)
• 50% employee discount at all of our establishments for the employee and up to 3 guests
• Discounts with our business partners (transportation, wellness, leisure)
• Company culture that values employees
• Employee recognition events
• Growing company with opportunities for career development and personal growth

We thank you for your interest. Only individuals selected to be interviewed will be contacted.

*In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this. As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.

*Knowledge of English (spoken) is required for this position due to the frequent and necessary interactions with an English-speaking and international clientele in a tourism environment and in close collaboration with several partner hotels. The incumbent must independently welcome, inform, and assist guests. Communication in English is essential to the performance of the duties, the quality of service provided, and, where applicable, safety requirements, and cannot reasonably be delegated to another employee.