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Hotel Night Auditor

@ New Castle

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Dartmouth, Nouvelle-Écosse

Temps plein
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SIGNAUX

En bref

New Castle is hiring a full-time Night Auditor for overnight hotel shifts. The role reviews the prior day's hotel records for accuracy, checks in and out guests, and acts as the main point of contact for guests overnight. Strong attention to detail, cash and credit handling, and front office software skills are required.

Responsabilités :

  • Review and reconcile the prior day's hotel records
  • Check in and check out guests during the overnight shift
  • Answer guest questions and resolve complaints
  • Follow hotel safety and security policies
  • Act as manager on duty overnight where applicable

Résumé des exigences :

  • Good verbal and written English communication
  • Attention to detail and accuracy
  • Ability to handle cash and credit transactions
  • Front office software proficiency
  • Hotel experience preferred
  • Accounting background preferred

Outils et compétences

front office software
Source et dates

Site carrière / système de candidatures · ultipro

Date publiée par l’employeur
2026-08-25
Première détection par notre source
2026-10-14
Mise à jour du dossier source
2026-10-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Horairenuit
Déplacementsavion : aucun · route : minimes
Milieu de travailHôpital ou clinique
PositionAssis et debout
Exigences physiquesphysique faible · soulever 50 lb · ordinateur élevé
LanguesEnglish
Permis de conduireun atout

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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New Castle

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Description

Night Audit

How can there be a better job than helping the road weary traveler check into a fresh, clean room – especially when working the overnight shift? As the Night Auditor you may not be the first person most guests meet, but you often get to leave a lasting impression during their early morning check out. In this role you review the prior day’s books, looking for anything unusual, and ensuring that as the sun rises, all records are accurate. You are important! As Night Auditor, you will

• Be Accountable – your job is to ensure all aspects of the hotel’s records of the prior days operations are processed timely and accurately recorded. This data then becomes a tool for management the next day so accuracy is key!

• Make a Great Last Impression – while checking the guest out, inquire about their stay and let them know you really care so if they had a problem or complaint, they share it with you. Be courteous at all times.

• Make a Great First Impression – if someone is checking in on your shift, chances are they are pretty tired as most guests are already asleep. Help them get settled in quickly and efficiently.

• Be Helpful – you are the person who guests will turn to for help or with questions during the overnight shift. Do your best to meet and exceed their expectations with your answers.

• Be a Safety & Security Agent – follow your hotel’s established safety and security policies & procedures. Anticipate problems and call management as needed. It is possible that at your hotel you are the “manager on duty” during the overnight hours and if so, take this role very seriously.

Job Requirements

This role requires good verbal and written English communication skills, with experience in a hotel or related field preferred. An accounting background is also preferred but not required although a strong, accurate attention to detail is necessary. You must be able to handle cash or credit transactions and have front office software proficiency. This job requires light work – exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently with a regular need to lift, carry, push, pull or otherwise move objects. From time to time you may need to assist with luggage which may require you to exert force of up to 50 pounds of force. This role may be asked to assist with van service –if so a valid driver’s license will be required. Long hours, many of which may be spent standing, as well as the ability to work independently essential

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