Human Resources Administrative Assistant

Company Description

Smilegate West Inc. is the North and South American publisher of its parent company Smilegate, headquartered in Korea. The Company specializes in Free-to-Play online games including Cross Fire, Lost Saga, etc. Founded in 2006 with a goal of becoming a leading publisher and digital media distributor of online video games, the Company is built on the principle that online, community-based video games offer unique and compelling gaming experiences with untapped mass market potential and wide social appeal.

The Toronto office employs a staff of widely-talented and culturally diverse employees, led by an experienced and imaginative management team. In publishing Cross Fire, one of the most played online FPS games worldwide, with over 6 million concurrent users and 500 million registered players, currently available in 80 countries including China, Vietnam, North & South America, and Europe, Smilegate West Inc. continues to deliver the highest quality free-to-play game experience through its proprietary gaming portals, Z8Games.

For more information about the company and its current product offerings, please visit www.smilegatewest.com.

Please note:

• This job posting is for a current vacancy.
• This is a hybrid position, requiring employees to work 3 days in the office and 2 days from home until further notice.
• As long as this job posting is active, we are still accepting applications.
• We do not use artificial intelligence (AI) in our candidate screening, assessment, selection, or recruitment decision-making processes.

Role Description

The Human Resources Administrative Assistant is a full-time, hybrid role based in Toronto, ON, with some flexibility for work from home. This role supports the HR team and leadership by managing day-to-day administrative tasks, such as maintaining employee records, preparing HR documents, handling employee time and attendance and assisting with recruitment. The role also involves organizing and maintaining HR files, preparing reports, handling confidential information with care, and providing general office support to ensure smooth operations. Collaboration with HR, management, and other departments is essential to deliver timely, accurate, and professional support.

Qualifications

• Having at least 2 years of HR/Administrative experience
• Good administrative skills and great knowledge of Microsoft Office including Outlook, Word, Excel and PowerPoint
• Team player willing to work alongside various cultures, personalities, etc.
• Ability to maintain confidentiality
• Excellent attention to detail with a high degree of accuracy
• Exceptional interpersonal skills with a customer-oriented approach to provide valuable services to every stakeholders in Smilegate West Inc.
• A diploma or degree in Human Resources, Business Administration, or a related field is an asset; experience in the gaming or technology sector is a plus.

Position Responsibilities:

1. Administration

• Welcoming visitors by greeting them, in person or on the telephone; answering or referring inquiries
• Coordinating, maintaining, and generating Human Resources-related files, and records
• Accurately tracking and processing HR documents and following up as needed
• Maintaining general office management functions including mail, scheduling meetings, maintaining office supplies, and ordering snacks and meals if needed

2. Recruitment and Selection

• Creating and modifying job descriptions and posting job openings on Indeed, Linked In and utilizing various external sourcing materials
• Forwarding resumes received for open positions to the appropriate managers in a timely manner (either electronically or hard copy)
• Conducting pre-screening interviews and reference checks in order to assist with hiring the most suitable candidate
• Arranging interview schedules and setting up the meeting room for the interviews
• Setting up new hire’s seating and preparing onboarding process, processing off-boarding process

3. Employee Time and Attendance and Employee Engagement

• Tracking time and attendance for all employees and providing reports to managers
• Working with the Manager to develop strategies focused on increasing employee engagement

Smilegate West, Inc. is an equal opportunity employer committed to diversity and inclusion. Smilegate West, Inc. will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please contact Human Resources.

We thank all applicants, however only those eligible to work in Ontario with a valid work permit and selected for an interview will be contacted.