Human Resources Business Partner

Description

We create inspired workplaces at Inspired HR and are looking for our next great team member!

We believe work can be productive and enjoyable. Our team partners with organizations across diverse industries, tailoring our approach to their people, culture and business goals. We know there is no single approach to HR that works for everyone and that is what makes our work interesting.

We are looking for a Human Resources Business Partner with progressive HR experience, including retail experience and exposure to supporting teams across Canada.

Based in our Calgary Beltline office, you will provide dedicated HR support to a single national retail client. You will build strong relationships with their leaders and managers, develop a thorough understanding of their operations, and deliver practical people solutions. You will also have the support and expertise of the broader Inspired HR team.

About the Role

This is a hands-on opportunity for an HR professional who enjoys working closely with managers and taking ownership of day-to-day HR needs. Your work will span employee relations, performance management, recruitment, engagement and HR operations.

You will help create a consistent employee experience across locations while recognizing the operational needs and provincial requirements of a national retail business. Success in this role requires sound judgment, strong follow-through and the ability to turn HR advice into practical action.

What You Will Do

• Partner with managers: Provide timely, practical HR advice aligned with the client’s business priorities, workforce and culture.
• Support national retail operations: Work with leaders across locations and provinces, understanding the needs of frontline employees, variable schedules, seasonal hiring and geographically dispersed teams.
• Manage employee relations: Help managers address employee concerns, workplace conflict, attendance and conduct issues. Support investigations and involve senior HR colleagues in complex or sensitive matters.
• Coach leaders: Build managers’ confidence in setting expectations, providing feedback, navigating difficult conversations and documenting employee matters.
• Support performance and development: Coordinate performance reviews, development plans and performance improvement processes that are clear, consistent and practical.
• Support recruitment and onboarding: Partner with managers to identify hiring needs, support candidate selection and deliver a positive onboarding experience.
• Maintain policies and employment practices: Develop and update HR policies, employment documentation and processes that reflect applicable provincial requirements and operational needs.
• Strengthen engagement and retention: Gather employee feedback, identify recurring concerns and work with leaders to implement meaningful improvements.
• Deliver reliable HR operations: Maintain accurate employee records and HRIS information, coordinate employee changes, and support benefits, leave administration and payroll inputs as required.
• Contribute to people initiatives: Support workforce planning, compensation reviews, organizational changes and other HR projects alongside the Inspired HR team.
• Use data to inform decisions: Monitor turnover, vacancies, absenteeism and other HR measures, identifying trends and recommending practical next steps.

Why Inspired HR?

• The opportunity to build meaningful relationships and see the impact of your work over time.
• A collaborative team of experienced HR professionals to learn from and work alongside.
• Varied, hands-on work that develops your business partnering and manager coaching skills.
• A hybrid work environment.
• Access to free on-site gym.

If you enjoy building relationships, solving people challenges and helping managers create better workplaces, we would love to hear from you.

Requirements

• 3–5 years of progressive HR experience in an HR Generalist, HR Advisor, HR Business Partner or similar role.
• Experience supporting retail operations, including frontline employees and operational managers in a multi-location environment.
• National exposure, with experience supporting employees and managers across multiple Canadian provinces.
• Working knowledge of Canadian HR practices and provincial employment requirements, with the judgment to recognize when additional expertise is needed.
• Hands-on experience in employee relations, performance management, recruitment and HR administration.
• Confidence coaching managers and building trusted relationships at different levels of an organization.
• A degree or diploma in human resources, business or a related discipline, or an equivalent combination of education and experience.
• CPHR designation, or progress toward it, considered an asset.
• Strong written and verbal communication skills, discretion and attention to detail.
• The ability to manage competing priorities, take initiative and follow through on commitments.
• Proficiency with Microsoft Office and HRIS platforms. Payroll administration experience is an asset.