Human Resources Director

Help shape the employee experience across a national warehouse network.

At the Trenton Cold Storage Group, our people keep the business moving. We’re looking for a Director of Human Resources who will act as a business partner, build strong relationships with all departments, and support the business growth.

Serving our temperature-controlled warehousing operations across Canada, you’ll lead a broad HR portfolio and work closely with managers and team members across our sites. From helping a leader navigate a difficult conversation to developing programs that strengthen our workforce, your work will have a direct impact on our people and operations.

This highly visible role requires both strategic direction-setting and hands-on execution, including building processes, solving issues, coaching leaders and supporting team members through change. If you’re approachable, thoughtful in your decisions, and ready to take action, we’d like to hear from you.

This is a permanent, full-time, existing position based at our office in Trenton, Ontario with occasional travel to all sites as per business needs. We offer an attractive compensation and benefits package, including extended health and dental care, an Employee and Family Assistance Program, a pension plan, disability and life insurance, profit sharing, and company events.

This role leads the HR team across the country.

What you’ll do:

Lead HR across the business

• Partner with department and site managers to anticipate workforce needs and plan staffing.
• Develop and track HR metrics and targets that support company goals and business objectives.
• Build company culture by turning core values into daily operations, policies, and coaching team member behaviors.

HR reporting, analytics and planning

• Develop and monitor HR metrics and KPIs, providing regular reports and insights to senior leadership to support data-informed decisions.
• Analyze trends in turnover, absenteeism, recruitment, workforce costs, engagement and other key HR measures to identify risks, opportunities and areas for improvement.
• Advise senior leadership on HR matters, workforce trends and people-related risks, providing practical recommendations aligned with business priorities.
• Lead HR budgeting, including workforce-related costs, training and development, benefits, and other departmental expenses. Monitor spending and identify opportunities for cost management.
• Explore opportunities to build AI knowledge and capability within HR and plan for the future use of AI to improve HR processes, efficiency and decision-making.

Attract talent and support employee development

• Lead and participate in full cycle recruitment across all sites, from job postings and candidate selection through onboarding and orientation.
• Develop and deliver training that supports legislative compliance, leadership capability, and business needs.
• Coach managers and supervisors on performance management, employee development, and employee relations.
• Develop and implement succession planning process are vital for business continuity, revenue, safety, or compliance.

Build strong employee relationships

• Be an accessible resource for team members and leaders, addressing concerns with care, consistency, and sound judgment.
• Create and foster a positive work environment focused on team member growth and recognition
• Support company culture through engagement events and initiatives, and recommend improvements based on team member feedback and business needs.

Support safe, compliant workplaces

• Oversee compliance with health and safety regulations and company policies.
• Lead HR in external audits and workplace insurance board support.
• Help leaders understand and apply HR policies and workplace requirements.

Oversee payroll and benefits

• Audit and approve payroll through Ceridian, including month-end and year-end processes, to meet financial, legal, and company requirements.
• Oversee and provide direction regarding employee management including payroll, wage increases, promotions
• Oversee the administration and communication of benefit and pension plans.
• Manage short-term and long-term disability processes and support employees throughout their claims.
• Contribute to other HR and business priorities as needed.

What you will bring:

• Eight to ten years of experience in an HR management role.
• A Certified Human Resources Leader (CHRL) designation is an asset.
• A university degree or college diploma in Human Resources or a related field.
• Advanced Microsoft Office and computer skills.

How you work

· You build trust by listening, following through, and communicating clearly. You’re comfortable working across departments and sites, balancing competing priorities while keeping the details in view.

· You bring discretion to confidential matters and sound judgment to difficult decisions.

· You can use data to understand a problem, recommend a practical solution, and see it through.

· Above all, you enjoy helping the business grow by developing and coaching managers and team members

About Trenton Cold Storage (TCS) : TCS offers a robust network of temperature-controlled warehousing and distribution services. With over 124 years of family values and operational excellence, we pride ourselves on trust reliability, and innovation. Our strategic hubs in Trenton, Toronto, Calgary, Edmonton and Moncton ensure we can effectively meet customer needs. We are proud of our culture and growth from within. Our long-tenured team members are a testament to our commitment in investing in people.

We thank all candidates for their interest and regret that only successful candidates will be contacted.

We are an equal-opportunity employer and welcome applications from all qualified candidates. Accommodations throughout the recruitment and selection process are available upon request.

Our recruitment process involves a manual, human-only review of all applications. We do not use artificial intelligence (AI) tools to screen, rank, or assess applicants.