Human Resources Office Coordinator

JOB INFORMATION

Requisition ID: [[id]]
Number of Vacancies: [[numberOpenings]]
Department: [[division]] - [[department]]
Salary Information: [[custJOAnnualizedSalary1]] - [[custJOAnnualizedSalary2]]
Pay Scale Group: [[custPayscaleGroup]]
Employment Type: Temporary until - December 2027
New or Existing Vacancy:Existing

Weekly Hours: [[custStandardHours]] Off Days: [[custOffDays]] Shift: [[custShift]]
Posted On: November 6, 2026
Last Day to Apply: November 13, 2026
Reports to: Executive Director, People

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Career Opportunity

We have an exciting opportunity in our Human Resources Department! Come join our team as a Huam Resources Office Coordinator.

What You Will Do

Reporting to the Executive Director, People, you will supervise the activities of support staff and coordinate and ensure effective administrative and office/file management support, development, maintenance and administration of functions or programs. To this end, you may coordinate office operations/procedures to ensure organization and effectiveness, provide administrative support and assistance to departmental staff and perform a variety of administrative duties related to the areas of responsibility. As Human Resources Office Coordinator, you may also coordinate special projects, departmental budget/business plans and contract acquisitions.

The incumbent will also:

• Coordinate, prepare correspondence, and/or communicate verbally with others to ensure accurate and timely communication of information.
• Provide guidance, expertise and advice, and make recommendations for improvement regarding areas related to assigned work.
• Monitor, track and maintain information/data/ records/files, following up, and updating as required.
• Work with others within or outside of department to resolve issues.
• Prepare and/or assist in the preparation of documents, presentations, and reports, and distribute to the appropriate parties in accordance with established standards.
• Liaise with Group/Department staff, other Groups/Departments, and/or external organizations concerning matters regarding assigned work.
• Provide back up support for other roles in the department/section, perform various clerical duties, and/or supervise clerical staff as required.
• Plan, develop, coordinate, maintain and administer programs for the department/section.
• Participate in the TTC’s Customer Service Ambassador Program.

What Qualifications Do You Bring?

• A completed University Degree or College Diploma in a related discipline (Business Administration) and several years of related work experience in a progressively senior administrative and/or supervisory role; or a combination of education, training and experience deemed to be equivalent
• Sound knowledge of business administration principles and practices
• Thorough knowledge of modern office methods, procedures and equipment
• Well-developed administrative, organizational and time management skills; detail oriented with proven analytical skills; and effective verbal and written communication skills
• Strong interpersonal skills including a high degree of sensitivity for confidentiality
• Demonstrated ability to work independently and effectively handle several priorities at once to accomplish objectives and meet deadlines
• Proven ability to effectively coordinate and direct departmental administrative/office support activities and provide advice, guidance and direction regarding administrative procedures, protocol and policies
• Proficient in the use of a PC and software applications relating to the work including Microsoft Office Word, Excel, Access, and databases
• Knowledge of the Freedom of Information and Protection of Privacy legislation
• Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees
• Must have or rapidly acquire sound knowledge of the TTC’s organizational structure, functions, operations, corporate policies and procedures applicable to the work performed

Skills

• Plan and organize activities / projects to meet section and organizational goals
• Communicate in a variety of mediums
• Understand and apply relevant laws and regulations
• Maintain documentation and historical records
• Apply analytical skills
• Use office technology, software and applications
• Manage human resources
• Understand and apply administrative policies, processes, and procedures

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570 or [email protected] . Any information received related to an accommodation will be addressed confidentially.

General Prohibition in Hiring Process

The TTC is also committed to a fair hiring process based on job related qualifications, merit, and abilities. You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses, or the disclosure of interview questions to others. By submitting your application, you acknowledge and agree to the following:

• The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.
• All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool
• During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.
• You will not disseminate or disclose to any person any interview question.

Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process.

Relatives of TTC Employees

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.