Intermediate Software Developer - CRM

We are seeking an experienced Intermediate Software Developer - CRM specializing in Oracle Siebel CRM to support the configuration, development, integration, and testing of enterprise-grade customer relationship management systems. In this role, you will be responsible for translating technical system specifications into robust, functional, and fully tested CRM applications. Leveraging your hands-on expertise in Siebel IP18+, Siebel Open UI, and modern integration frameworks, you will develop solutions that connect Siebel CRM with Adobe Experience Manager (AEM) and Java/J2EE services, troubleshoot operational issues, build reporting components, and execute comprehensive testing across the Software Development Life Cycle (SDLC).

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 5-month contract.

Advantages
Specialized Enterprise CRM Scope: Hands-on development and testing within modern Oracle Siebel IP18+ and Open UI environments.

Multi-Platform Integration: Direct exposure integrating Siebel CRM with Adobe Experience Manager (AEM) and J2EE services.

Dual Development & Reporting Focus: Work across core backend CRM logic, Open UI customizations, and modern analytics (OBIEE, Power BI).

Collaborative Onsite Engagement: Work directly alongside architects, developers, and QA specialists in a focused Toronto workspace.

Responsibilities
Translate technical system specifications into functional, tested, and reliable CRM applications.

Perform technical configuration, scripting, workflow development, and system integrations using Oracle Siebel CRM (IP18 or later).

Design, build, and test integrations connecting Siebel CRM with external platforms, including Adobe Experience Manager (AEM) and J2EE applications.

Customize and extend user interfaces using Siebel Open UI, including Presentation Models (PM), Physical Renderers (PR), Manifest Files, and Web Templates.

Execute unit testing, functional testing, integration testing, and regression testing for Siebel CRM modules and automated test scripts.

Develop, configure, and validate reporting solutions using OBIEE, Power BI, SQL, HTML5, CSS, jQuery, and JavaScript.

Troubleshoot, debug, and resolve complex technical defects arising during application development, integration, and operational sustainment.

Collaborate with cross-functional project teams, business analysts, and solution architects throughout the software development lifecycle.

Maintain clear and comprehensive technical documentation, test scripts, and build/configuration records.

Qualifications
Oracle Siebel CRM Testing: Mandatory, proven hands-on experience conducting functional, integration, and regression testing on Oracle Siebel CRM applications (Strictly Required).

Siebel Configuration & Development: 5+ years of dedicated technical experience in Siebel configuration, development, scripting, workflows, and integrations (Strictly Required).

Siebel & AEM / J2EE Integration: 3+ years of hands-on development and testing experience integrating Siebel with Adobe Experience Manager (AEM), J2EE, or modern web services (Strictly Required).

Siebel IP18+ & Open UI: Direct experience configuring, developing, and testing on Siebel IP18 or later versions, with hands-on proficiency in Siebel Tools, Siebel Web Templates, and Siebel Open UI architecture (PM/PR/Manifest) (Strictly Required).

UI & Report Development: Strong practical experience with HTML5, CSS, jQuery, JavaScript, and developing/testing reports using OBIEE and Power BI (Strictly Required).

Communication & Collaboration: Excellent written and verbal communication skills, with a proven ability to work effectively within multidisciplinary technical teams under tight timelines (Strictly Required).

Nice-to-Have Assets:
Prior software development or testing experience within a public sector or enterprise environment.

Experience with specialized Siebel modules (e.g., Public Sector CRM, Contracts, Partner Portal, Campaign Management, Marketing, Resource Manager, eService).

Familiarity with Public Sector Transfer Payment or Grant management models.

Experience with Siebel Test Automation tools or frameworks.

Knowledge of web accessibility standards (AODA/WCAG).

Summary
If you're interested in the "Intermediate Software Developer - CRM" role based in Toronto, we encourage you to apply online at www.randstad.ca.

Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.