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INTERNAL ONLY - Guest Support Worker - Main, Permanent Full-Time

@ The Gathering Place

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St. John's, Terre-Neuve-et-Labrador

25,25 $/hSur placeTemps plein
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SIGNAUX

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The Gathering Place is hiring a permanent full-time Guest Support Worker at its Main Building at $25.25 per hour. The role provides trauma-informed, person-centered support to people experiencing homelessness, mental health challenges or substance use, meeting basic needs and de-escalating crises. Schedule is flexible across days, evenings and weekends.

Salaire :

25,25 $ de l’heure

Responsabilités :

  • Support guests with basic needs and rapport-building
  • De-escalate crises and keep the space safe
  • Collaborate with internal teams and external partners
  • Maintain accurate notes and documentation
  • Perform light housekeeping and offsite errands

Résumé des exigences :

  • Post-secondary education in healthcare or social services, or equivalent
  • Experience in shelters, residential care or community support
  • Knowledge of community resources for homelessness and addictions
  • Clear Record of Conduct and Vulnerable Sector Check
  • Able to lift up to 50 lbs

Outils et compétences

Harm reductionCommunication skillsDocumentationHousekeepingProblem solvingHeavy liftingWork independentlyVulnerable sector check
Source et dates

Site carrière / système de candidatures · bamboohr

Date publiée par l’employeur
2026-11-08
Première détection par notre source
2026-11-10
Mise à jour du dossier source
2026-11-10

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineServices sociaux et communautaires
Heures par semaine40 (estimé)
Horairejour, soir, fins de semaine
Déplacementsavion : aucun · route : minimes
Milieu de travailRésidence de soins
PositionAssis et debout
Exigences physiquesphysique modéré · soulever 50 lb · ordinateur faible
Vérificationssecteur vulnérable
FormationCollégial (DEC) (préféré)
Domaines d’étudesHealthcare, Social services

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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The Gathering Place

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ChampValeur
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Description

Job Title: Guest Support Worker

Reports to: Manager of Guest Services
Location: Main Building

Employment Type: Permanent Full-Time

Rate of Pay: $25.25 per hour

Hours: Flexible - Days, Evenings, Weekends

PCN: 01-300-025

The Guest Support Worker plays a frontline role in providing compassionate, trauma-informed care to individuals experiencing homelessness, mental health challenges, or substance use. As part of an interdisciplinary team, this position helps create a safe, respectful, and welcoming space for all Guests.

What You’ll Do

  • Support Guests by addressing basic needs (food, hygiene, shelter) while maintaining professional boundaries
  • Build rapport using harm-reduction, trauma-informed, and person-centered approaches
  • De-escalate crises and maintain a safe environment for Guests, staff, and Volunteers
  • Collaborate with internal teams and external partners to ensure continuity of care
  • Follow policies and safety protocols aligned with trauma-informed, culturally responsive practices
  • Maintain accurate notes and contribute to communication and documentation
  • Participate in team meetings, training, and service improvement initiatives
  • Perform light housekeeping (e.g., room setup, spill cleanup) and offsite errands
  • Open to cross-training across Mercy House

What You Bring

  • Post-secondary education in healthcare, social services, or related field
  • Experience in shelters, residential care, or community support
  • Knowledge of community resources for those facing homelessness and addictions
  • Strong communication, interpersonal, and problem-solving skills
  • Ability to work with diverse populations and a commitment to equity and inclusion
  • Comfortable with physical tasks (lifting up to 50 lbs)
  • Able to work independently and in a team
  • Clear Record of Conduct and Vulnerable Sector Check required.
  • Equivalent education/experience may be considered.

CLOSING DATE: November 17, 2026

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