Inventory Control Specialist

Job Title: Inventory Control Specialist

Location: Laval, Quebec, Canada

Work Arrangement: Onsite, minimum 3 days per week

Experience Required: 3-5 years

Education: College diploma or equivalent

Language Requirements: Bilingual in French and English, written and verbal

Job Summary

We are seeking an experienced Inventory Control Specialist to support distribution center operations, inventory accuracy, and supply chain activities. The ideal candidate will have hands-on experience with SAP transactions, inventory management, logistics coordination, and data analysis.

This role involves investigating inventory discrepancies, coordinating product rework, supporting warehouse systems, collaborating with Quality and Finance teams, and identifying opportunities to improve operational efficiency. The successful candidate will be detail-oriented, technically proficient, and comfortable working with cross-functional teams and external service providers.

Key Responsibilities

Inventory Control and Distribution Operations

• Support scheduled cycle counts, inventory verifications, stock adjustments, and discrepancy investigations.
• Oversee product rework activities, train associates, and collaborate with Quality to ensure compliance with established processes and standards.
• Coordinate stock transfers and FIFO inventory rotation with third-party logistics providers (3PLs) and transportation partners.
• Process SAP transactions, including order splitting, stock adjustments, inventory transfers, reprints, and reserve lot management.
• Manage spare parts logistics, including verification, restocking, SAP transfers, palletization, and export preparation.
• Coordinate and document the disposal of expired products and obsolete instruments.
• Support purchasing activities by obtaining supplier quotations, preparing purchase order requests, and forecasting packaging material requirements.
• Investigate customer complaints, identify potential causes, and recommend corrective actions or process improvements.
• Resolve supplier invoicing discrepancies and coordinate with suppliers and Finance regarding outstanding or incorrect invoices.
• Respond to inventory control inquiries and provide operational support to internal stakeholders.
• Participate in cross-training initiatives to strengthen team capabilities and operational flexibility.

Systems and Technical Support

• Support the implementation and development of distribution center projects by providing subject matter expertise.
• Create and track JIRA tickets for SAP compliance issues, technical problems, and system enhancements.
• Execute testing and validation scenarios in CAM to verify system functionality before production implementation.
• Coordinate with IT and third-party service providers on system-related issues and shipping system updates.
• Support pre-production validation testing and provide backup assistance for material master creation and load sheet workflows.
• Troubleshoot RF scanner issues, including user access, account creation, password problems, and technical support requests.
• Develop, maintain, and analyze large-scale reports to improve supply chain performance and support stakeholder requirements.
• Maintain and test the annual SAP calendar in coordination with transportation and customs teams.

Required Qualifications

• 3-5 years of relevant experience in a distribution center or warehouse environment.
• Proficiency in written and spoken French and English.
• College diploma or equivalent qualification.
• Strong hands-on experience with SAP and supply chain-related transactions.
• Knowledge of inventory control, inventory management, logistics, and warehouse operations.
• Proficiency in Microsoft Office, particularly Excel, and experience with Tableau.
• Comfort using AI tools to support productivity and operational tasks.

Preferred Skills and Competencies

• Strong analytical, troubleshooting, and problem-solving skills.
• Knowledge of inventory reconciliation, cycle counting, FIFO, stock transfers, and inventory adjustments.
• Experience coordinating with suppliers, transportation providers, 3PLs, and cross-functional teams.
• Excellent attention to detail, organizational skills, and data accuracy.
• Ability to analyze large datasets and generate actionable insights.
• Strong communication, collaboration, and stakeholder management skills.
• Ability to prioritize tasks based on urgency and business impact.
• Self-motivated, adaptable, and capable of working independently with minimal supervision.
• Customer-focused mindset with a strong sense of accountability and urgency.

Work Environment

This is an onsite position based in Laval, Quebec, requiring a minimum of three days per week at the office. Candidates must be proficient in both French and English.