Publié il y a 5 jours
IT Help Desk Specialist
@ True Environmental
Saskatoon, SK · Vancouver, BC · Whitehorse, YT
En bref
True Environmental is hiring an IT Service Desk Specialist I for full-time work across several offices in Vancouver, Saskatoon, Whitehorse, Ventura and San Luis Obispo. The role provides first-line help desk and end-user support, resolving hardware, software, network access and account issues. It requires a diploma or bachelor's degree in IT and 2-4 years of help desk experience.
Responsabilités :
- First-line IT service desk support by ticket, phone, email and in person
- Troubleshoot hardware, software, network access and account issues
- Escalate complex problems to senior IT staff
- Maintain IT asset inventory and ticket and knowledge base records
- Ensure adherence to IT security and company policies
Résumé des exigences :
- Diploma or bachelor's degree in IT or equivalent
- 2-4 years of IT service desk or end-user support experience
- Proficiency in Microsoft 365, Azure and Windows
- Strong troubleshooting and time-management skills
- Clear verbal and written communication skills
Outils et compétences
Source et dates
Site carrière / système de candidatures · lever
- Date publiée par l’employeur
- 2026-11-05
- Première détection par notre source
- 2026-11-05
- Mise à jour du dossier source
- 2026-11-05
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | TI |
| Expérience | 2 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Collégial (DEC) (exigé), Baccalauréat (exigé) |
| Domaines d’études | Information Technology |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
True Environmental
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
True Environmental (“True”) is building a diversified environmental services organization focused on consulting and engineering, water/wastewater management, testing/analytical services, and value-add remediation services. True is led by a seasoned executive, Jim Stamatis, who has a long career in engineering with a focus on environmental end markets.
- Abonnés LinkedIn
- 19 450
- Personnes associées sur LinkedIn
- 47
- Bureaux déclarés
- New York, NY, US
- Catégories d’activité
- Environmental Consulting
- Waste Management
- Environmental Engineering
- Autres noms enregistrés
- True Environmental
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
True Environmental (“True”) is building a diversified environmental services organization focused on consulting and engineering, water/wastewater management, testing/analytical services, and value-add remediation services. True is led by a seasoned executive, Jim Stamatis, who has a long career in engineering with a focus on environmental end markets.
| Champ | Valeur |
|---|---|
| Secteur | Environmental Services |
| Taille | 201-500 employees |
| Siège social | New York, NY |
| Type d’organisation | Privately Held |
| Offres sur Jobsy | 7 |
| Voir la page |
True Environmental and its partner firms, have united their strengths to establish the nation's premier environmental and engineering services consulting firm. This powerhouse organization offers an extensive range of services aimed at revolutionizing the built environment and preserving the natural one. Its diverse expertise encompasses environmental remediation, urban planning, engineering iconic coastal and marine structures, developing sustainable energy sources, and pioneering resource extraction methods. With a workforce of over 700 dedicated professionals, including environmental experts, engineers, technicians, scientists, planners, surveyors, and construction management professionals, this dynamic organization operates in more than 20 offices across the U.S and Canada. Explore further at True-Environmental.com to discover the full scope of our capabilities.
IT Service Desk Specialist I
Vancouver, BC; Saskatoon, SK; Whitehorse, YT; Ventura, CA; San Luis Obispo, CA | Regular Full-Time
As an IT Specialist I, you will be responsible for providing IT service desk and end user support to the business. This role focuses on resolving technical issues, managing support requests, and ensuring employees have the tools and systems they need to work effectively.
About the Role
- Provide first-line IT service desk support to employees via ticketing system, phone, email and in person, logging, prioritizing and resolving incidents and service requests
- Troubleshoot and resolve hardware, software, network access and user account issues, escalating complex problems to senior IT staff as required
- Proficiency in Microsoft Office Suite, Microsoft 365, Active Directory, Azure, Windows operating systems, mobile device management, and ticketing or service management tools
- Identify recurring issues and opportunities to improve support processes and implement best practices
- Maintain IT asset inventory to ensure adequate equipment stock for new hires, and keep ticket records and knowledge base documentation to track service metrics
- Ensure adherence to company policies, IT security practices, regulatory requirements, and industry standards
- All other duties as required
About You
- Diploma or Bachelor’s Degree in Information Technology or equivalent
- 2-4 years of experience in IT service desk, help desk or end user technical support
- Strong troubleshooting and time-management skills to handle multiple support requests and deadlines
- Proficiency in Microsoft Office Suite, Microsoft 365, Azure, Windows operating systems and ticketing or service management tools
- Ability to prioritize tasks effectively and work independently or as part of a team
- Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders at all levels
Education
Experience
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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