Manager ED & ICU

Organization: St. Joseph’s General Hospital Elliot Lake
Position Title: Manager ED & ICU
Reports to: Director, Clinical Services
Location: Elliot Lake, Ontario

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CONTACT INFORMATION

Should you have any questions regarding this opportunity, please contact the following:

Human Resources Department – [email protected]

We offer competitive salary and vacation, extended health, dental benefits, and a pension plan through HOOPP.

RECRUITMENT NOTICE

This posting represents a current vacancy and will remain active until filled. Please note that our recruitment team does not use AI tools to screen, assess, or select applicants.

ACCESSIBILITY

SJGHEL is an equal opportunity employer and provides accommodations upon request in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

ABOUT ST. JOSEPH’S GENERAL HOSPITAL

St. Joseph’s General Hospital Elliot Lake (SJGHEL) is a centre of excellence and was founded on the rich history and legacy of the Sisters of St. Joseph, who built and administered the Hospital. SJGHEL is a 55-bed hospital with three satellite sites. It is the largest corporation in 3.5-hour corridor between Sault Ste. Marie and Sudbury, Ontario that provides; Obstetrical Services, Intensive Care, Surgical Services, Specialist Clinics, Addiction Treatment Services, CT Scanning, Dialysis Services, and Inpatient/Outpatient Diabetes Education and Care. We also provide the largest Satellite Oncology Program with over 500 visits annually.

Manager, (ED and ICU) Location: Elliot Lake, Ontario Salary: $123,122 – 141,525 Join St. Joseph’s General Hospital Elliot Lake as our Manager, ED and ICU St. Joseph’s General Hospital Elliot Lake (SJGHEL) is a patient focused, community driven, and quality-oriented healthcare organization dedicated to providing safe, high-quality care to the communities we serve. We are committed to advancing healthcare excellence across rural Northern Ontario, strengthening interprofessional collaboration, enhancing quality and safety, and ensuring accessible, patient centered care for all. SJGHEL is seeking a dynamic and hands on Manager, ED and ICU to join our leadership team! Reporting to the Director, Clinical Services, this leadership role is responsible for the operational leadership, clinical quality, and advancement of care across the Emergency Department, Intensive Care Unit, Infection Prevention and Control, and Allied Health services. Please note: this position requires full-time on-site presence at St. Joseph’s General Hospital Elliot Lake in Elliot Lake, Ontario. Remote or hybrid work arrangements are not available for this role. This is a highly visible and impactful leadership role, responsible for ensuring safe, high quality, patient and family centered care while supporting teams in a complex and evolving clinical environment. The Manager will lead quality improvement initiatives, strengthen patient flow and access to care, and work closely with interdisciplinary teams and physicians to enhance service delivery and clinical outcomes. The ideal candidate brings a strong clinical foundation in emergency and/or critical care, along with demonstrated leadership experience in a healthcare setting. They are a collaborative and approachable leader who can engage teams, build trust, and lead through change with confidence and clarity. This role requires the ability to balance day to day operational demands with longer term planning, while advancing key priorities such as ICU model of care, emergency preparedness, infection prevention, and allied health service development. This position also plays an important role in strengthening partnerships across the region, working with Ontario Health, Critical Care Services Ontario, and other system partners to support integrated care, patient flow, and access to specialized services. The successful candidate will hold a bachelor’s degree in a healthcare discipline and be a regulated health professional in good standing with a relevant regulatory body. They will also have a minimum of five years of progressive clinical experience, including two to three years in a leadership or supervisory role, preferably within a unionized healthcare environment. Candidates from a variety of regulated clinical backgrounds are encouraged to apply. Experience in emergency and/or critical care, quality improvement, and performance management is preferred. SJGHEL offers a unique opportunity to lead across multiple critical service areas, influence team culture, and make a meaningful impact on patient care within a close knit and supportive rural hospital setting. This role is ideal for a leader who is energized by building teams, strengthening systems, and driving continuous improvement. SJGHEL, where exceptional care meets a culture of compassion and purpose, alongside a lifestyle enriched by Northern Ontario’s natural beauty. To view the full job description and apply please go to https://sjghel.ca/careers/. Please note that our recruitment team does not use AI tools to screen, assess, or select applicants. This posting represents a new vacancy and will remain active until filled; however, the search committee will begin to review resumes August 31, 2026. We offer competitive salary and vacation, extended health and dental benefits, a pension plan through HOOPP! SJGHEL is an inclusive and equal opportunity employer. We are committed to meeting the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Accommodations are available upon request. JOB DESCRIPTION JOB TITLE: Manager, Patient Care Clinical DATE PREPARED: June 4, 2024 Services DEPARTMENT: Nursing DATE REVISED: March 30, 2026 PROGRAM: Clinical Services LOCATION: SJGHEL AFFILIATION: Management PAYBAND: Grade 9 KEY FUNCTION: Oversees patient care, day to day administrative, human resources and financial functions for designated areas of responsibility. Ensure that organizational initiatives align with the Hospital’s Strategic direction, relevant legislation, corporate policies and collective agreements. Ensure the completion, sustainability, assessment, continuous monitoring and evaluation of Hospital and patient care initiatives. Collaborates closely with other health care providers to ensure that clinical care is consistent and meets the standards of the College of Nurses of Ontario (CNO). Provides support and coverage for other clinical managers. Accountable for the operational leadership and clinical quality of Emergency Department, Intensive Care Unit, Infection Prevention and Control (IPAC), and assigned Allied Health services, ensuring delivery of safe, high quality, patient and family centered care consistent with provincial standards and best practices. Leads quality improvement, patient safety, and flow initiatives, with a focus on key system pressures including ED wait times, ALC reduction and critical care capacity management. REPORTING: Under the general direction of Director, Clinical Services DUTIES: 1. Maintains accreditation readiness by ensuing ongoing monitoring and implementation of quality standards 2. Ensures Emergency Department and ICU services are delivered in accordance with provincial standards, including Critical Care Services Ontario, Emergency Department benchmarks, and Accreditation Canada Required Organizational Practices (ROPs). 3. Accountable for ED performance metrics including wait times, length of stay, left without being seen and Pay for Results (P4R) metrics. 4. Collaborates with regional partners and Ontario Health to support system integration, patient transfers and repatriation processes. 5. Oversees ICU utilization, capacity planning and alignment with regional critical care surge and escalation protocols. 6. Collaborates with the Director Clinical Services, nursing, and the multidisciplinary team to ensure quality care is achieved by upholding regulatory standards, developing policies and procedures, measuring health outcomes against key performance indicators and making recommendations for quality improvement. 7. Promotes, supports and monitors the delivery of optimal patient care? with a focus on patient flow, timely access to care and reducing service bottlenecks. JOB DESCRIPTION 8. Designs, promotes, and facilitates the use of systems to ensure that the provision of patient care is consistent with departmental and professional standards. 9. Promotes and encourages communication between patients, families, and the interdisciplinary health team. 10. Supports the Infection, Prevention and Control professional in the appropriate monitoring and mandated activities and educational programs. 11. Monitors quality of patient care through key performance indicators, direct contact, observation and review of documentation and evaluation of outcome of care. 12. Ensures sufficient and appropriate resources and staffing to meet patient care demands. 13. Liaises with nursing team and external agencies to resolve and reduce barriers impeding patient flow to and from other facilities and to the community. 14. Monitors daily census related to patient flow and bed utilization and assists and mentors’ staff with addressing flow issues as necessary. 15. Liaises with other managers to ensure inter-Hospital collaboration to meet staffing requirements, patient care and flow staffing needs. 16. Investigates, plans, initiates corrective action, evaluates, and documents staff and patient related incidents in the Incident Management System (RL6) 17. In collaboration with the Director, Clinical Services, submits and manages capital and operating budgets based on the interpretation of statistical information, incidents, and projecting relevant unit activity. 18. Evaluates, develops, implements, and monitors Risk Management including compliance with patient safety legislation and reporting requirements, in consultation with the Director, Clinical Services. 19. Collaborates and maintains positive business relationships with internal customers and outside entities. 20. Promotes infection control measures and ensures staff adheres to hygiene standards. 21. Promotes health and safety policies and procedures and ensures safe working practices. 22. Reviews, interprets, implements, and ensures departmental compliance with policies, Collective Bargaining Agreements, operating plans, and processes affecting quality improvement, risk management, legislative, and regulatory compliance. 23. Maintains current knowledge of best practices, including Ontario Health directives, Ministry of Health initiatives, and emerging trends in emergency and critical care delivery. 24. Communicates regularly with internal and external customers to assess level of satisfaction with services provided and implement remedial actions necessary within available resources. 25. Encourages a positive working atmosphere while maintaining goals and objectives. 26. Engages in and fosters professional development including supporting clinical education, preceptorship, and leadership development within the team. 27. Participates in management on-call coverage within a rotation of leaders as required. QUALIFICATIONS EDUCATION AND TRAINING: 1. Four (4) year Bachelor’s degree in in a healthcare discipline from an accredited post- secondary institution, and current registration as a regulated health professional with the appropriate regulatory body is required. 2. Competent to perform CPR. 3. Current ACLS certification is preferred. JOB DESCRIPTION EXPERIENCE: 1. Five (5) years of progressive clinical experience, with 2-3 years in a leadership or supervisory role within a healthcare environment. 2. Demonstrated experience in Emergency and/or Critical Care. 3. Experience working in a unionized healthcare environment is preferred. 4. Experience in financial planning and budget development and execution is preferred. KNOWLEDGE/SKILLS/ABILITIES: 1. Knowledge of, and willingness to support SJGHEL’s Mission, Vision & Values of Compassion, Humility and Harmony, Respect, Integrity, Social Responsibility and The Sacredness of Life. 2. Knowledge of relevant legislation and standards (e.g. Public Hospitals Act, Excellent Care for All Act, Occupational Health & Safety Act, Accreditation Canada standards). 3. Strong understanding of patient flow, hospital operations, and system pressures within Ontario healthcare. 4. Demonstrated ability to lead change management initiatives in complex environments. 5. Experience working with data systems (e.g. RL6, Meditech Expanse, or similar hospital information systems) 6. Demonstrated leadership and team-building skills with an ability to manage, motivate and develop a diverse team. 7. Ability to analyze data, identify trends, and make data-driven decisions. 8. Skilled in planning, executing and overseeing projects, ensuring they are completed on time and within budget. 9. Possesses strong interpersonal skills with the ability to develop respectful, supportive relationships across all levels of the organization. 10. Ability to influence outcomes and balance competing interests. 11. Demonstrated strong computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, PowerPoint and Outlook). PERSONAL SUITABILITY: 1. Ability to develop partnerships and collaborative processes across the organization. 2. Demonstrated ability to take appropriate action to resolve workplace related issues and problems. 3. Demonstrated commitment to ongoing professional development. 4. Demonstrated professionalism in dealing with confidential and sensitive issues. 5. Demonstrated positive work record and excellent attendance record. 6. Ability to meet the physical and sensory demands of the job. 7. Ability to travel between local sites. OTHER: 1. Bilingualism is an asset