Manager, People Operations & Partner Affairs

We are seeking a full-time permanent Manager, People Operations & Partner Affairs, to join our People & Culture team.

As Manager, People Operations & Partner Affairs, you will play a key role in supporting RPIA's corporate governance, partner-related activities, human resources operations, and strategic business initiatives. Reporting to the Chief People Officer (CPO), you will work closely with senior leadership, internal stakeholders, and external advisors to ensure the effective coordination and execution of important firm-wide priorities.

This role combines corporate governance, human resources operations, project management, and business support. You will be responsible for managing established processes, strengthening operational infrastructure, maintaining accurate and confidential information, and supporting initiatives that contribute to RPIA's continued growth, including international expansion.

The ideal candidate will be highly organized, analytical, and detail-oriented, with strong business acumen and exceptional interpersonal skills. Success in this role will require sound judgment, discretion, adaptability, and the ability to independently manage multiple priorities in a fast-paced environment.

The duties and responsibilities of this role include, but are not limited to:

· Corporate Governance & Partner Affairs: Coordinate and administer partner-related activities, including the preparation and maintenance of resolutions, partner schedules, governance records, and supporting documentation. Facilitate partner communications, coordinate periodic partner reviews, and maintain accurate records of partner-related decisions and activities. Support the planning and execution of Executive Committee and Partner meetings, including agenda development, materials coordination, documentation, and tracking of action items. Work closely with the CPO and senior leadership to ensure timely execution of governance and partner-related priorities.

· Human Resources Operations: Manage the day-to-day administration and continuous improvement of HR operations across the employee lifecycle, including onboarding, offboarding, employee records, benefits administration, and HR information systems (UKG). Ensure the accuracy, integrity, and confidentiality of employee information, maintain effective operational controls, and support compliance with internal policies and applicable employment requirements. Serve as the primary point of contact for HR systems and operational processes, identifying opportunities to streamline workflows, leverage technology and automation, and enhance the employee experience.

· International Expansion & Business Initiatives: Provide project management and operational support for RPIA's international expansion initiatives, including activities related to establishing and supporting operations in the United States and Dubai. Coordinate with internal stakeholders and external legal, tax, immigration, and other professional advisors to track requirements, deliverables, timelines, and approvals. Maintain project plans, documentation, and progress reporting to support effective implementation.

· Immigration & Work Authorization: Coordinate employee immigration, visa, and work permit processes, working closely with employees, business leaders, and external immigration counsel. Maintain accurate records of applications, supporting documentation, renewal dates, and relevant deadlines. Support international mobility requirements and ensure timely communication and follow-through on immigration-related matters.

· Learning, Training & Resource Management: Coordinate the administration and ongoing development of the firm's training programs and internal resource library. Maintain accessible, accurate, and up-to-date learning materials, policies, guides, and employee resources. Track training participation and completion, support compliance with mandatory training requirements, and identify opportunities to improve the employee learning experience.

· Performance & Development Planning: Administer and maintain the firm's employee development planning database, ensuring accurate and timely information, appropriate access controls, and consistent documentation. Support annual development planning cycles, monitor completion, and provide reporting and insights to the CPO and people leaders. Identify opportunities to improve processes, reporting capabilities, and the overall employee development experience.

· HR Analytics & Reporting: Develop, maintain, and enhance HR reporting and analytics to support informed business and workforce decisions. Track and analyze key people metrics, including headcount, turnover, recruitment, employee development, training, and other workforce indicators. Prepare dashboards, reports, and presentations for the CPO and senior leadership, identifying trends, risks, and opportunities for improvement. Support workforce planning, budgeting, and other strategic people initiatives through accurate data and meaningful analysis.

· Project Leadership & Process Improvement: Lead and support cross-functional projects and recurring business processes in coordination with the CPO. Establish project plans, monitor milestones, coordinate stakeholders, and ensure timely execution of deliverables. Proactively identify opportunities to enhance operational effectiveness, improve governance practices, and leverage technology and automation to streamline administrative processes.

· Stakeholder Relationship Management: Develop and maintain strong working relationships with partners, executives, people leaders, employees, and external service providers. Serve as a reliable point of coordination across stakeholders, ensuring clear communication, responsiveness, and effective follow-through on sensitive and time-critical matters.

Critical Competencies

· Discretion, Integrity & Professionalism: Demonstrates sound judgment, discretion, and the highest standards of integrity when handling sensitive employee, partner, and corporate information. Consistently upholds RPIA's values and professional standards.

· Operational Excellence: Strong attention to detail and commitment to accuracy, quality, and timely execution. Understands the importance of effective controls, documentation, and consistent processes.

· Organization & Project Management: Exceptional organizational skills with the ability to independently manage multiple priorities, coordinate complex processes, and deliver results within established timelines.

· Communication: Excellent written, verbal, and interpersonal communication skills, with the ability to prepare clear, professional materials and communicate effectively with employees, senior leaders, partners, and external stakeholders.

· Analytical Thinking & Problem Solving: Strong analytical capabilities and sound judgment, with the ability to interpret information, identify trends, resolve operational challenges, and recommend practical solutions.

· Collaboration & Relationship Management: Builds trusted relationships across teams and levels of seniority. Demonstrates a collaborative, service-oriented approach and the ability to navigate competing priorities.

· Initiative & Adaptability: Proactive, resourceful, and comfortable working in a dynamic environment. Demonstrates curiosity, ownership, and a continuous improvement mindset.

Requirements

· Undergraduate degree in Human Resources, Business Administration, Commerce, or a related discipline.

· Minimum of five (5) years of relevant professional experience, preferably across human resources operations, corporate governance, business operations, or project management.

· Experience supporting senior executives, leadership teams, and/or partner groups.

· Strong project management and organizational capabilities, with demonstrated experience coordinating multiple stakeholders and complex initiatives.

· Strong analytical and reporting skills, including advanced proficiency in Microsoft Excel and experience working with HR information systems, databases, and reporting tools.

· Excellent written communication skills, with experience preparing executive-level materials, reports, and confidential correspondence.

· Strong understanding of confidentiality, data management, documentation, and operational controls.

· Experience in financial services, asset management, or professional services preferred.

· Experience supporting immigration processes, international business operations, or corporate governance activities considered an asset.

· CHRP, CHRL, or project management certification considered an asset.

Additional Information

· Position Type: Full-Time

· Work Location: Toronto

· To learn more about life at RPIA, visit https://rpia.ca/

· Read our firm’s magazine, Voices of RPIA: https://online.flippingbook.com/view/859829658/

· This is to fill an open vacancy

· Artificial Intelligence may be used as part of this recruitment initiative

· Compensation Range: $105,000 – $125,000 base salary, additional compensation may be available

RPIA is proud to be Great Place to Work Certified™. What sets us apart?

· Exceptional single and family benefits package that includes health, dental and vision insurance plus additional Health Care Spending and Wellness credits.

· Employee and Family Assistance Program to support mental wellbeing extended to all family members in your household.

· Opportunities for professional and personal growth through:

· Cross-functional Mentorship Program

· Internally curated Leadership Skills training program

· Community outreach and monthly social events organized through our volunteer-led committees.

RPIA is an Equal Opportunity Employer

We believe in the power of diversity of thought, and we aspire to have an inclusive workplace that mirrors the fabric of our community. We strongly encourage applications regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to providing an accessible and equitable application and hiring process and will make accommodations should you require it at any point. We encourage you to connect with us at [email protected] if you require accommodation during the recruitment process.

Our culture is defined by our six core values: Client-First, Innovation, Excellence, Partnership, Integrity, and Giving back. Our clients often say the outstanding service we deliver is as important to them as the returns we achieve for them. With over 135 employees and approximately $21 billion in assets under management for a broad investor base of institutions and private clients, we proudly remain privately owned by employees who invest alongside our clients.