Publié il y a 6 jours
Medical Office Admin
@ The Fertility Partners Inc
Moncton, Nouveau-Brunswick
En bref
The Fertility Partners Inc (posted as Conceptia) is hiring a fully bilingual Medical Office Administrator to run day-to-day administration at a fertility clinic. The role handles referrals, patient files, daily invoicing and correspondence, and liaises with referring physicians and the Nurse Coordinator.
Responsabilités :
- Recevoir et traiter les références, courriels et appels
- Tenir à jour les dossiers patients et les formulaires de consentement
- Effectuer la facturation quotidienne des patients
- Préparer la correspondance liée au programme ARC et au financement gouvernemental
- Assurer la liaison avec les bureaux des médecins référents
Résumé des exigences :
- Bilinguisme complet français et anglais, à l'oral comme à l'écrit
- Excellentes aptitudes en service à la clientèle
- Forte capacité d'organisation et d'attention aux détails
- Maîtrise d'Outlook et intérêt pour les nouveaux logiciels
- Jugement et discrétion pour les renseignements confidentiels
- Formation postsecondaire en administration médicale ou expérience équivalente
Outils et compétences
Source et dates
Site carrière / système de candidatures · adp
- Date publiée par l’employeur
- 2026-11-04
- Première détection par notre source
- 2026-11-04
- Mise à jour du dossier source
- 2026-11-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Administration |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Hôpital ou clinique |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Candidatures encouragées | 2ELGBTQI+ |
| Formation | Collégial (DEC) (exigé) |
| Domaines d’études | medical office administration, healthcare administration |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
The Fertility Partners Inc
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Business partner of choice for leading IVF and fertility practitioners world-wide
Description complète de l’entreprise
Founded in March 2019, The Fertility Partners (“TFP”) is the business partner of choice for leading IVF clinicians with the goal of achieving global best clinical outcomes, an international reputation for excellence and exceptional patient experiences. TFP provides partner clinics with back-office support and a collaborative synergistic medical-scientific, professional and business environment.
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- Toronto, Ontario M4V 1L5, CA
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- Autres noms enregistrés
- The Fertility Partners Inc
- The Fertility Partners
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 64 576 308
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Founded in March 2019, The Fertility Partners (“TFP”) is the business partner of choice for leading IVF clinicians with the goal of achieving global best clinical outcomes, an international reputation for excellence and exceptional patient experiences. TFP provides partner clinics with back-office support and a collaborative synergistic medical-scientific, professional and business environment.
| Champ | Valeur |
|---|---|
| Secteur | Hospitals and Health Care |
| Taille | 11-50 employees |
| Siège social | Toronto, Ontario |
| Type d’organisation | Privately Held |
| Fondée en | 2019 |
| Offres sur Jobsy | 7 |
| Voir la page |
Job Summary
Conceptia, is seeking a bilingual Medical Office Administrator to support the day-to-day administrative operations of a fast-paced fertility clinic. This role acts as a key point of contact for patients and referring physicians, supporting referral management, patient invoicing, and coordination of patient files.
The successful candidate will bring strong customer service skills, sound judgment when handling confidential information, and comfort working in a constantly evolving environment. This role works closely with the Nurse Coordinator and the broader clinic team to ensure a positive and well-coordinated patient experience.
Duties and Responsibilities
- Receive and process incoming referrals, emails, and phone calls
- Create and maintain patient files, ensuring consent and withdrawal forms are signed and kept up to date
- Complete daily patient invoicing
- Prepare and edit patient correspondence related to the ARC program and government funding
- Contact patients for appointment booking and completion of required forms, including MediCare documentation
- Maintain referral tracking logs and statistics
- Liaise with referring physicians' offices
- Uphold CNP standards, office procedures, and clinic policies
- Discuss service fees and financial programs (e.g., Beautifi) with patients
- Send treatment modules through EngagedMD and fee quotes by email
- Ensure bloodwork results and other reports are complete and properly updated
- Coordinate closely with the Nurse Coordinator on patient care logistics
- Attend team meetings and educational training sessions
- Actively participate in Conceptia Administration meetings
- Other duties as assigned
Required Skills and Abilities
- Fully bilingual (English/French), spoken and written
- Excellent customer service skills with a professional, patient-focused attitude
- Strong team player, comfortable working both independently and collaboratively
- Ability to thrive in a fast-paced environment with frequent change
- Strong attention to detail with an open, creative approach to problem-solving
- Proficiency with Outlook and willingness to learn new software and systems
- Cultural competency and respect for gender and sexual diverse communities (2SLGBTQIA+)
- Strong organizational skills and ability to manage multiple priorities
- Sound judgment and discretion when handling confidential patient information
Education and Experience
- Post-secondary education or training in medical office administration, healthcare administration, or a related field, or equivalent practical experience
- Prior experience in a medical office, clinic, or healthcare administrative role is an asset
- Experience with EMR or patient management systems and billing/invoicing is an asset
- Experience in a fertility clinic or reproductive health setting is an asset
Journal
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