Medical Office Assistant/Receptionist

About the Opportunity

Are you an organized, friendly, and dependable professional who enjoys helping people and making a positive difference in their day?

A medical clinic in St. Paul, Alberta, is seeking a dedicated Medical Office Assistant / Receptionist to join its patient-focused team.

In this role, you will be an important part of the patient experience, serving as the first point of contact while providing essential administrative support to physicians and clinic staff. We are looking for someone who takes pride in delivering exceptional customer service, thrives in a busy environment, and brings a positive, professional approach to their work.

If you are detail-oriented, enjoy working with people, and are passionate about contributing to a welcoming healthcare environment, we would love to hear from you!

Key Duties and Responsibilities

• Welcome and assist patients in a friendly, professional, and courteous manner, creating a positive first impression.
• Answer and manage incoming telephone calls, respond to inquiries, and direct calls appropriately.
• Schedule, confirm, and coordinate patient appointments while ensuring accurate patient registration.
• Maintain accurate and confidential patient information using the Accuro Electronic Medical Records (EMR) system.
• Process incoming and outgoing faxes, referrals, correspondence, and other medical documentation.
• Scan, organize, and upload medical reports and documents into patient electronic records.
• Provide administrative and clerical support to physicians and clinic management to ensure efficient daily operations.
• Maintain an organized reception area and assist with the coordination of daily clinic activities.
• Handle patient information with professionalism and discretion, maintaining confidentiality in accordance with applicable privacy legislation and clinic policies.
• Work collaboratively with physicians and administrative staff to support a positive patient experience.
• Perform other related administrative duties as assigned.
• This is an in-office position in St Paul, Alberta and is not a remote or hybrid role

Qualifications and Skills

• Previous experience in a medical office, healthcare reception, or administrative support role is preferred.
• Experience working in a physician's office or primary healthcare setting is considered an asset.
• Familiarity with Accuro EMR or similar electronic medical record systems is an asset.
• Proficiency in Microsoft Office and general computer applications.
• Excellent verbal and written communication skills, with a friendly and professional approach.
• Strong organizational, time-management, and multitasking skills, with exceptional attention to detail.
• Ability to manage competing priorities and adapt to changing demands in a busy clinical environment.
• Demonstrated professionalism, reliability, discretion, and commitment to patient confidentiality.
• Ability to work independently while contributing positively to a collaborative team.
• A willingness to learn, adapt to new technologies, and support continuous improvement in daily administrative processes.

What We Offer

• Full-time, permanent employment.
• Consistent Monday-to-Friday schedule.
• An opportunity to contribute meaningfully to patient care and the daily operations of a medical clinic.
• Pay: CA$20.00 - CA$23.00 per hour

How to Apply

If you are enthusiastic about providing excellent patient service and are looking for an opportunity to contribute to a healthcare team, we encourage you to apply!

Please submit your resume to [email protected], indicating "Medical Office Assistant / Receptionist – St. Paul" in the subject line.

Applications will be reviewed as they are received, and interviews may be scheduled on a rolling basis. Early applications are encouraged.

We appreciate the interest of all applicants; however, only those selected for further consideration will be contacted.

We are committed to providing an inclusive and respectful recruitment process and welcome applications from qualified candidates of all backgrounds.

Recruitment for this opportunity is being managed by Myrtle HR Consulting on behalf of our client.