Membership & Sales Liaison

The City of Grande Prairie is a vibrant, growing community located in the beautiful Peace Country region of Alberta. We are committed to providing exceptional public service and enhancing the quality of life for all residents. Grande Prairie is a great place to live, work, and play.

Our Events & Programming Department is looking for a dedicated Membership & Sales Liaison to join the team.

Position Responsibilities

The Membership & Sales Liaison supports revenue generation through the active sale, coordination and retention of Eastlink Centre memberships, corporate memberships, sponsorship and advertising opportunities.

The position has a significant hands-on role in membership growth and retention, including corporate sales, sales campaigns, lead follow-up, member retention initiatives, account servicing, reporting and sales activation. The position also provides sales and administrative support to the sponsorship and advertising portfolio, manages smaller accounts and coordinates fulfillment of partnership agreements.

• Membership Sales & Retention

• Support Eastlink Centre membership acquisition, retention, renewals and reactivation.

• Develop and manage corporate membership accounts and strategic partnerships.

• Coordinate membership sales campaigns, promotions and incentives, including Holly-Days and seasonal offers.

• Identify upselling and cross-selling opportunities to maximize membership revenue.

• Track membership trends, sales performance and customer feedback to identify growth opportunities.

• Coordinate targeted sales communications and support front-line sales training.

• Maintain accurate membership records and manage corporate account administration.

• Sponsorship & Advertising Sales Support

• Research, prospect and follow up on sponsorship and advertising opportunities.

• Manage assigned sponsorship and advertising accounts, including renewals.

• Support sales proposals, presentations, agreements and approvals.

• Coordinate sponsorship activation, recognition and contractual fulfillment.

• Maintain sponsorship inventory, rate sheets and sales pipelines.

• Coordinate partnership benefits, trade agreements and in-kind contributions.

• Participate in business development and networking opportunities.

• Sales Administration & Reporting

• Maintain accurate sales records, agreements and customer relationship management systems.

• Monitor and report on sales targets, leads, conversions, renewals and revenue performance.

• Support invoicing, revenue reconciliation and account administration.

• Assist with annual sales planning, budgeting and performance reporting.

• Coordinate sales and promotional materials with Marketing and Communications.

Qualifications

• Two-year diploma or degree in Business Administration, Marketing, Sales, Recreation Management, Communications or a related discipline.

• 2–3 years of related experience in sales, membership services, account management, sponsorship, business development or customer relationship management.

Hours

The standard workweek consists of an average of 35 hours, with the specific schedule being determined by the immediate supervisor.

Compensation

Salary range $30.63 - $39.62 per hour as per the Out-of-Scope Agreement.

Benefits

Comprehensive benefits package. What We Offer | City of Grande Prairie (cityofgp.com)

Diversity & Inclusion

The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community.

Selection Process

We appreciate your interest in our organization, and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email.

1. To apply for this position, please utilize the "Apply Now" tab on this web page to submit your comprehensive cover letter and up-to-date resume.

2. Our application review process includes a thorough evaluation of all submissions. Short-listed candidates will be contacted for interview scheduling.

• This posting will be open until a suitable candidate(s) is/are found.

Note: After submitting your application and uploading your resume, you should expect to receive an email confirmation indicating that your application for this position has been successfully submitted. If you receive this email, there is no need for any additional contact with us regarding this position.

To efficiently manage the high volume of applications we receive for each job posting, we are unable to address job-specific inquiries prior to the interview stage. However, if you progress to the job interview stage, we will gladly answer any questions you may have.