Mgr. Enterprise Risk Mgmt (AI & Cyber)

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Who we are looking for:

As Manager, Enterprise Risk Management (AI, Cyber) for Rogers Bank, this position provides independent second-line oversight of artificial intelligence, technology and cyber risk. The role supports the responsible adoption of AI, machine learning, generative AI and agentic technologies within the Bank’s approved risk appetite and applicable regulatory expectations.

The Manager oversees risk across the AI lifecycle, from intake and risk classification through implementation, monitoring, material change and retirement. The role considers model, technology, cyber, third-party, data, privacy, operational, compliance, customer and reputational risks and provides independent advice and effective challenge to management.

What you will do:

• Provide independent advice and effective challenge on AI use cases, third-party solutions and material changes, with clear recommendations to management and governance committees.
• Assess whether AI risks have been identified, evaluated and managed appropriately and whether residual risk remains within approved risk appetite.
• Oversee the completeness and quality of the AI inventory and its alignment, where applicable, with model, technology, data and third-party inventories.
• Review the adequacy of lifecycle controls, including testing, validation, human oversight, access management, monitoring, incident response, fallback arrangements and retirement plans.
• Define and monitor appropriate risk indicators and thresholds, including model performance, drift, stability, harmful or unexpected outputs, overrides, incidents and customer impacts.
• Provide second-line oversight of AI-related technology, cyber and third-party risks, including data leakage, unauthorized access, model manipulation, insecure integrations, vendor dependency and operational resilience.
• Coordinate the identification, escalation, remediation and closure of AI risk issues, regulatory findings and internal audit observations.
• Monitor regulatory developments and emerging practices and recommend proportionate enhancements to the Bank’s AI risk framework.
• Prepare clear reporting on material AI risks, use cases, incidents, issues and control effectiveness for senior management and governance committees.

What you bring:

• Practical understanding of AI and machine-learning concepts, including generative AI, large language models, foundation models and agentic systems, sufficient to assess risks and challenge technical stakeholders.
• Familiarity with recognized AI governance and risk frameworks, such as the NIST AI Risk Management Framework, EU AI Act, or comparable responsible-AI standards.
• Experience assessing third-party AI, cloud platforms, customer-facing AI, automated decision systems, generative AI or agentic workflows.
• Demonstrated ability to provide independent challenge, exercise sound judgement, and influence decisions without direct authority.
• Excellent written and verbal communication skills, including the ability to explain complex technical and risk matters in plain language.
• Proven ability to manage several priorities and work effectively across business, risk, technology and control functions.
• Ability to work autonomously, driving commitment and engagement throughout the business, acting as an owner and a hands-on partner.
• Undergraduate degree in computer science, engineering, data science, mathematics, statistics, information systems or a related discipline, or equivalent professional experience.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!

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To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: None
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Banking & Compliance
Requisition ID: 343963

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: No Selection