Motor Coach Operator

POSITION: Motor Coach Operator
POSITION DETAILS: Full-Time, Permanent, Spare Board
REPORTS TO: Operations Supervisor Central
DEPARTMENT: Passenger Services
LOCATION: Thunder Bay
REFERENCE: 500-161-27
RATE OF PAY:

• Minimum base pay guarantee of approximately $54,228.00 annually, calculated at the charter rate of $0.4966/km based on 4,000 km every two weeks, conditional on accepting assigned runs.
• Paid accommodations and meal allowance while away.
• Additional compensation for shift premiums, overtime, wait time, and BPX parcels.
• Additional rates and compensation are outlined in the Collective Agreement.

WHO WE ARE:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1200 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations. We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services.

ACCOUNTABILITY STATEMENT:
Our Motor Coach Operations team plays a vital role in connecting Northern Ontario communities through safe, reliable, and efficient transportation services, while extending essential passenger connections across Ontario. Our Motor Coach Operators are responsible for operating our motor coaches in a safe, efficient manner and providing superior customer service while adhering to scheduled service.

YOU MAY BE A GREAT FIT IF YOU:

• Have a genuine passion for driving and travel
• Have a clean driving record and follow safe driving practices
• Are comfortable working overnight shifts
• Enjoy providing exceptional face-to-face customer service
• Take pride in serving your community and helping others
• Are an effective listener and communicator who brings a positive attitude to your work
• Are personable, respectful, and professional in your interactions with others
• Are resourceful and exercise good judgment
• Stay calm, patient, and composed under pressure
• Are confident using conflict resolution and de-escalation techniques

MAJOR DUTIES/ RESPONSIBILITIES:

• Spare board rotation to start: working line runs, scheduled charters and garage shifts
• Operates coach in a safe manner, using defensive driving techniques
• Maintain schedules, make designated stops on assigned routes
• Greets passengers in a friendly, courteous manner; provides information concerning routes, schedules and transfer points; assists passengers with the use of securement systems, ramps and lifts, and by other means as appropriate, including the announcement of arrival at major thoroughfares, facility and/or departure locations on a given route, using a microphone while operating the bus.
• Collects appropriate tickets through the operation of an electronic fare collection system.
• Inspect and prepare assigned coach for operation by performing a pre-trip inspection.
• Complete accurate MTO Hour of Service Logs and adhere to MTO Hours of Service regulations.
• May perform chartered service throughout Canada and the U.S
• Observes uniform regulations and/or other rules, policies and regulations as outlined by ONTC.
• Work shifts in the garage doing Operator/Labourer assignments which involve cleaning buses
• Must be punctual, reliable and maintain regular attendance to contribute individually to the efficient and effective delivery of transportation service to the general public.

REQUIREMENTS:

• Passion for customer service
• Secondary School Diploma or General Education Diploma (GED)
• Valid B or C class driver’s license (A or D class will be considered)
• Valid Z endorsement required: assistance will be provided to obtain Z endorsement for candidates who currently hold a valid B or C class license
• Clean driver’s abstract
• Valid passport
• Must be able to lift up to 75 lbs
• Knowledge and previous experience of Motor Coach Service industry is a definite asset
• Proficiency in both official languages (English and French) is an asset
• Available to shiftwork including weekends and statutory holidays
• Flexibility to adapt to changing work schedule/shifts
• Must be committed to Company Health and Safety

PRE-EMPLOYMENT REQUIREMENTS: The successful candidate will be required to pass the following clearances: employment references, education verification, police criminal record check, pre-placement medical, physical, baseline hearing, vision and drug/alcohol testing in accordance with DOT regulations.

CLOSING DATE: November 29, 2026, no later than 11:59 p.m. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number. Visit our career website to apply: https://www.ontarionorthland.ca/en/careers
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
If it is determined that any information provided in the application or during the recruitment process is false, misleading, or incomplete, Ontario Northland may discontinue your candidacy from further consideration.

At Ontario Northland, we are committed to employment equity. We value the unique skills and experience each person brings to Ontario Northland and invite all interested individuals to apply and encourage applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons who identify as 2SLGBTQIA+.
Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require accommodation, please contact Human Resources.
ONTC does not use artificial intelligence (AI) to make or inform hiring decisions. We do use an external applicant tracking system (ATS) to help manage applications efficiently. While the ATS may apply basic automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters.
Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou appelez le 1-800-363-7512, pour plus de renseignements.