Office Manager

Who we are:

Pulford Community Living Services is a not-for-profit organization that provides community-based residential support to people with developmental disabilities. At Pulford, we foster an environment that encourages personal growth and independence, empowering everyone to live a full life. Guided by our core values of dignity, safety, respect, and integrity, we are committed to creating an equal and inclusive world where everyone can thrive. Join us in our mission to bring communities together, promoting and empowering individuals to lead fulfilling lives.

Position Summary:

We are seeking a highly organized, proactive, and detail-oriented Office Manager to provide senior-level administrative support while overseeing the efficient day-to-day operations of the organization. This role is ideal for a professional who thrives in a dynamic environment, enjoys solving problems, and can balance strategic support responsibilities with operational management.

The successful candidate will serve as a trusted partner to senior leadership, coordinate key administrative functions, manage office operations, and help ensure organizational processes run smoothly and effectively.

Responsibilities:

Office Management

• Oversee daily office operations to ensure an efficient and professional work environment.
• Implement, and maintain administrative workflows and operational processes.
• Manage office supplies, equipment, vendor relationships, and service contracts.
• Coordinate facility maintenance and workplace health and safety requirements.
• Support onboarding and offboarding activities for employees

Executive Support

• Provide comprehensive administrative support to senior leadership.
• Manage complex calendars, schedules, and meeting coordination.
• Assists the Executive Director with preparation of board and committee meetings scheduling, agenda preparation, minute-taking, and follow-up actions.
• Handle confidential and sensitive information with discretion and professionalism.
• Manage executive communications and prioritize requests and inquiries.

Project & Organizational Support

• Assist with special projects on behalf of senior leadership.
• Support organizational planning, strategic initiatives, and internal communications
• Maintain accurate organizational records and filing systems.

Reception & Administrative Support

• Serve as the primary point of contact for visitors, clients, and vendors, ensuring professional and welcoming experience.
• Manage incoming phone calls, emails, and general inquiries, directing them appropriately.
• Coordinate incoming and outgoing mail, courier services, and office communications
• Maintain reception and common areas to ensure a professional office environment
• Provide general administrative support to employees and assist with ad hoc tasks as required

Requirements

• Post secondary education in an office administration program is ideal
• An equivalent combination of education and relevant experience would be considered
• Excellent English communication skills, both written and verbal
• Strong organizational, planning, and time management skills
• Ability to manage multiple priorities and meet deadlines
• Proficiency in Microsoft Office Suite
• Ability to work independently and collaboratively within a team
• Must be proactive and self-motivated.
• Excellent organizational skills with attention to detail
• Demonstrated strong interpersonal skills: Must be friendly and approachable to assist all staff as required and be the ‘face of the organization’ to greet visitors to the office
• Proficiency in the use of the following office equipment:
  • Telephone and voice messaging systems
  • Fax machine
  • Photo copier
  • Postage meter
• Must be physically able to lift up to 20 lbs.
• Must have a valid Class 5F Driver’s License
• Satisfactory Criminal Record Check with Vulnerable Sector Search, Child Abuse Registry Check, and Adult Abuse Registry Check, all done within the last 3 months

Benefits

• Continuous training for skill development
• Cell phone allowance
• Perks programs
• Goodlife Corporate memberships
• Flexibility
• Great work culture
• Referral Program
• Health and Dental benefits
• Pension Plan
• Onsite parking

Work Location: In person

Job Type: Permanent, Full-Time

Work Hours: 8:30 am – 4:30 pm

Closing Date: Until Filled

Salary: DOQ

Apply Today

Please visit our website at https://pulford.ca/employment, select the Office Manager and click the Apply Now button.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.