Operations Manager

A premier global healthcare retail brand and vertically integrated supply chain leader is seeking an experienced Operations Manager to join their dynamic logistics team in Delta, BC.

This hands-on role plays a critical part in the operational execution, leadership, and daily workflow of a state-of-the-art manufacturing and distribution centre. The ideal candidate will bring strong operational background across fast-paced warehouse or production environments, sharp analytical capabilities, and a commitment to visible, floor-level team leadership. You will be responsible for overseeing multi-shift operations, coaching frontline supervisors, driving Lean process improvements, and spearheading the operational launch of a brand-new e-commerce fulfillment channel to ensure peak service, quality, and safety performance.

Position: Operations Manager, Manufacturing & Distribution
Location: Delta, BC
Position Type: Full-time, Permanent Position
Salary: $100,000 – $125,000/year (commensurate with experience)
Schedule & Shift: Monday–Friday 40 hours/week (shift availability between 6:00 AM – 8:00 PM; occasional weekend coverage)

Eligibility:
Minimum 5 years of relevant leadership experience managing fast-paced warehouse, distribution, or manufacturing operations (minimum 20+ headcount)
You can successfully clear a criminal record check and provide 2 professional supervisor references

While all applications are appreciated, only qualified candidates currently residing in British Columbia will be considered and contacted.

Advantages
Competitive salary range ($100,000–$125,000/year based on experience) plus annual performance bonus potential
Comprehensive Health & Benefits Package (Extended Health, Medical & Dental Coverage)
Balanced Monday-to-Friday schedule offering strong work-life stability
Key leadership involvement in launching a brand-new e-commerce startup initiative directly out of the Delta facility
Strategic career progression and long-term stability within an expanding global healthcare supply chain leader
Collaborative, safety-first environment with visible oversight reporting directly to the Head of Logistics

Responsibilities
Provide visible, hands-on leadership across daily warehouse, assembly/manufacturing, and distribution operations to achieve productivity, service, and safety targets
Lead, coach, and mentor 2 direct frontline team leads and 30+ indirect operational associates, conducting regular 1-on-1s and performance evaluations
Conduct regular operational floor walks to monitor workflow execution, resolve bottlenecks, and enforce strict WorkSafeBC health and safety standards
Oversee end-to-end receiving, product staging, order fulfillment, and shipping priorities to maintain high stock accuracy and on-time delivery
Collaborate cross-functionally with Demand Planning, QA, Maintenance, and Procurement to manage workload fluctuations and material readiness
Execute formal Root Cause Analysis (RCA) on operational discrepancies and implement sustainable corrective action plans
Track, analyze, and report on key warehouse performance metrics (labor efficiency, picking accuracy, throughput, and storage density) using WMS platforms and MS Excel
Drive Lean Management and 5S continuous improvement initiatives to eliminate waste, streamline dispatch, and control departmental labor budgets
Oversee facility equipment availability, safe material-handling operations (including high-capacity forklifts), and operational risk management

Qualifications
Minimum 5 years of experience leading multi-shift warehouse, distribution, or manufacturing teams (managing 20+ associates)
Intermediate to advanced Microsoft Excel proficiency required (PivotTables, VLOOKUP/XLOOKUP formulas, data analysis, and labor/KPI reporting)
Hands-on experience with Warehouse Management Systems (WMS), ERP/CRM platforms, and inventory tracking tools
Strong understanding of provincial WorkSafeBC Health & Safety legislation, risk mitigation, and formal accident investigation procedures
Proven analytical mindset with expertise in Root Cause Analysis (RCA) and operational problem-solving
Demonstrated background in labor planning, budget management, capacity planning, and third-party freight/carrier coordination
Excellent verbal and written communication skills with strong stakeholder management capabilities
Knowledge or certification in Lean Management, 5S, or Kaizen process optimization techniques is preferred
Post-secondary education or diploma in Logistics, Supply Chain Management, Operations, or a related field is an asset

Summary
If you have the skills and qualifications detailed above, we would love to connect further.

Send your updated resume directly to [email protected]
Please ensure to state the job role in the email subject line.

While all applications are appreciated, only qualified candidates currently residing in the British Columbia area will be considered and contacted.

For more opportunities with us, please visit:

https://www.randstad.ca/job-seeker/explore-sector

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.