Postuler

Publié il y a 7 jours

Operations Manager - Interim Role

@ Delta Bingo Inc HQ

Etobicoke, Ontario

Contrat3+ ans d’expérience
Postuler
SIGNAUX

En bref

Delta Bingo & Gaming is hiring an Operations Manager on an interim contract to run front-of-house and back-of-house operations, cash handling, staff leadership and regulatory compliance. The role requires an AGCO Gaming License and 3-5 years of operations or leadership experience. The posting requires availability for flexible shifts including evenings, weekends and holidays.

Responsabilités :

  • Oversee front-of-house and back-of-house operations and guest experience
  • Manage daily cash handling, deposits and financial reports
  • Lead monthly inventory checks and financial documentation
  • Supervise, coach and evaluate staff
  • Liaise with OLG and charity partners

Résumé des exigences :

  • AGCO Gaming License required
  • Post-secondary education in business, hospitality or operations
  • 3-5 years operations or leadership experience
  • Strong communication and decision-making skills
  • Proficient in Microsoft Office
  • Available for evenings, weekends and holidays

Outils et compétences

Source et dates

Site carrière / système de candidatures · adp

Date publiée par l’employeur
2026-11-02
Première détection par notre source
2026-11-02
Mise à jour du dossier source
2026-11-09

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineOpérations
Expérience3 an(s) et plus
Expérience en gestion3 an(s) et plus
Gestion d’équipeOui
Horairejour, soir, jours fériés, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin, Bureau
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur modéré
LanguesEnglish
Permis et certificationsAGCO Gaming License
FormationBaccalauréat (préféré)
Domaines d’étudesBusiness Administration, Hospitality, Operations Management

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Delta Bingo Inc HQ

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

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Description complète de l’entreprise

🚨 We’re Hiring! Join the Fun at Delta Bingo & Gaming 🚨 Are you outgoing, personable, and ready to take on new challenges? Delta Bingo & Gaming is looking for enthusiastic team members who are passionate about creating memorable experiences for our guests. At Delta, it’s all about personality and people. Our team brings energy, fun, and outstanding service to every customer interaction. If you love engaging with others and thrive in a dynamic, fast-paced environment, we want to hear from you! 👉 Explore current openings at DeltaBingo.com/careers or contact your nearest location to learn more. The Delta Story With over 50 years of experience, Delta Bingo & Gaming is a recognized leader in the bingo and gaming industry. Operating 20 locations across North America, we’re proud to support over 960 local charities and have helped raise more than $600 million for communities across Ontario. Our passionate management team is committed to innovation and continuous improvement—constantly enhancing our offerings to bring the best to our players. From Vegas-style gaming machines and digital bingo to POD games and full-service in-house restaurants, each location offers a modern and exciting gaming experience. Whether you're just starting your career or looking for a new opportunity, Delta is the place where fun meets purpose. Be part of a team that makes a difference—Join Team Delta today!

Abonnés LinkedIn
2 309
Personnes associées sur LinkedIn
268
Bureaux déclarés
  • Oakville, ON L6K 0J5, CA
Catégories d’activité
  • Digital Entertainment
  • Gaming
  • Casual Games
Autres noms enregistrés
  • Delta Bingo Inc HQ
  • Delta Bingo & Gaming
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

🚨 We’re Hiring! Join the Fun at Delta Bingo & Gaming 🚨 Are you outgoing, personable, and ready to take on new challenges? Delta Bingo & Gaming is looking for enthusiastic team members who are passionate about creating memorable experiences for our guests. At Delta, it’s all about personality and people. Our team brings energy, fun, and outstanding service to every customer interaction. If you love engaging with…

ChampValeur
SecteurGambling Facilities and Casinos
Taille501-1,000 employees
Siège socialOakville, ON
Type d’organisationPartnership
Fondée en1966
Offres sur Jobsy7
LinkedInVoir la page
Description

Position Overview

The Operations Manager is a key leadership role at Delta Bingo & Gaming, responsible for ensuring an exceptional guest experience while maintaining full compliance with all regulatory requirements and internal policies.

Key Responsibilities

Operational Management

  • Ensure smooth operation of both front-of-house and back-of-house functions, with attention to food safety, cleanliness, and customer experience.
  • Manage daily cash handling procedures, including balancing floats, preparing deposits, and verifying financial reports.
  • Lead monthly inventory checks and prepare relevant financial documentation for stakeholders.
  • Maintain full compliance with all regulatory and legal standards, including AGCO and OLG requirements.

Staff Leadership & Development

  • Supervise, motivate, and support staff to ensure consistent performance and engagement.
  • Provide coaching, recognize achievement, and address performance issues when necessary.
  • Assist with staff scheduling, payroll approvals, and performance reviews.

Customer Service & Experience

  • Act as a key point of contact for customer inquiries, feedback, and resolution of issues.
  • Foster a welcoming, professional, and engaging atmosphere for patrons.
  • Lead by example and encourage a culture of teamwork, respect, and service excellence.

Administrative & Promotional Support

  • Oversee general administrative duties related to operations and office management.
  • Support planning and execution of in-house promotional events and campaigns.
  • Maintain accurate records and input financial data into internal systems.

Stakeholder Collaboration

  • Liaise professionally with external partners including the Ontario Lottery & Gaming Corporation (OLG) and charity partners.
  • Ensure timely, effective communication with all external stakeholders and regulatory bodies.

Core Competencies & Expectations

  • Leadership – Demonstrates integrity, initiative, and the ability to inspire and guide others; lives out the company values of Community, Innovation, and Leadership.
  • Professionalism – Maintains a high standard of conduct, dress, and accountability in all areas.
  • Adaptability – Flexible and willing to support changing operational needs, including shift coverage and task variety.

Qualifications & Requirements

  • Must be eligible for and maintain an AGCO Gaming License (mandatory condition of employment).
  • Post-secondary education in Business Administration, Hospitality, Operations Management, or a related field.
  • Minimum of 3–5 years’ experience in operations management or a similar leadership role, preferably in hospitality, gaming, or entertainment.
  • Proven leadership and organizational skills with strong decision-making capabilities.
  • Exceptional communication and interpersonal skills.
  • Proficient in Microsoft Office and operations management systems.
  • Comfortable with cash handling, financial reporting, and administrative procedures.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.

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