Publié il y a 27 jours
Operations Officer II
@ SPECTRAFORCE
Toronto, Ontario
En bref
SPECTRAFORCE is hiring an Operations Officer II in Toronto, Ontario, on a one-year hybrid contract with four office days per week. The role processes transactions accurately against SLAs, resolves service issues and supports a ticketing queue, with pay of C$22.88/hr and a Monday to Friday, 8:30 to 5 schedule.
Responsabilités :
- Process transactions accurately per SLAs and guidelines
- Work a ticketing queue and resolve customer and partner issues
- Ensure accuracy of prepared documents and compliance with rules
- Find opportunities to improve service delivery and processes
- Support team performance and development
Résumé des exigences :
- Relevant experience in a similar role
- Analytics skills
- Strong attention to detail
- Strong communication skills
- Post-secondary degree preferred
- Ability to multitask and meet daily deadlines
Outils et compétences
Source et dates
Type de source non vérifié · spectraforce-careers
- Date publiée par l’employeur
- 2026-10-14
- Première détection par notre source
- 2026-11-10
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Opérations |
| Heures par semaine | 40 |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Baccalauréat (préféré) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
SPECTRAFORCE
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 97 |
Position Title: Operations Officer II
Schedule: Monday to Friday – 8:30-5
Duration: 1 year from start date
Work Location: Toronto, Ontario-Hybrid – 4 days in office
Preferred/Ideal Candidate Background:
- Post secondary degree, attention to detail, multitasking – meeting daily deadlines. Strong communication
Summary of the role:
- Typical Day-to-Day Responsibilities: working on a ticketing queue.
MUST-HAVE Hard Skills:
- Relevant experience (similar role)
- roles that show analytics skills
- Attention to detail – keen eye
- Strong communication
NICE-TO-HAVE
- MS office
- Pervious FI experience
- Process various transactions accurately and in line with established guidelines as well as Service Level Agreement(s); provide process and policy guidance to others when required
- Maintain high service level by providing optimal customer and partner service, resolving process or operational issues within discretion and escalate internally as required
- Ensure accuracy of prepared documents and reflect business intentions that is consistent with relevant rules and regulations
- Build positive working relationships with customers, partners and vendors by responding to their questions and concerns effectively
- Find opportunities to improve service delivery, processes and procedures
- Support the team by participating in personal performance management and development activities and promote team effectiveness and positive work environment
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is C$22.88/hr.
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