Pharmacy Manager / Licensee — Community Pharmacy Pharmacy Manager / Licensee — Community Pharmacy

Pharmacy Manager / Licensee — Community Pharmacy — Calgary, AB

Castleridge Rx Pharmacy

Location: Unit 4, 12 Castleridge Drive NE, Calgary, Alberta

Located inside: Castleridge Health Centre

Start date: As soon as possible

About the opportunity

Castleridge Rx Pharmacy, located inside the busy Castleridge Health Centre, is seeking a dependable, patient-focused Pharmacist Manager to lead our pharmacy team and oversee daily operations.

Our pharmacy processes more than 70 prescriptions per day, uses Kroll pharmacy software, and has pharmacy assistant support available. Working alongside an established medical clinic provides opportunities to collaborate with physicians and clinic staff to coordinate patient care.

We are looking for someone who combines strong clinical judgment with practical leadership and organizational skills. The successful candidate will help strengthen pharmacy workflows, support staff development, and maintain safe, efficient, and professional pharmacy services.

The successful candidate will also be expected to serve as the pharmacy’s ACP licensee, subject to meeting eligibility requirements and receiving ACP approval.

Pharmacy operating hours

• Monday–Friday: 9:00 a.m.–5:00 p.m.
• Saturday: 9:00 a.m.–2:00 p.m.

The individual work schedule and Saturday coverage will be discussed during the interview.

Key responsibilities

Clinical services and patient care

• Assess prescriptions for authenticity, completeness, and clinical appropriateness, including allergies, interactions, contraindications, and dosing.
• Oversee prescription preparation, complete required dispensing checks, and counsel patients on safe and effective medication use.
• Identify and resolve drug therapy problems, develop care plans, and provide medication reviews and follow-up as appropriate.
• Assess requests for prescription adaptations, renewals, emergency supplies, and other prescribing services within your authorization, competence, and applicable standards.
• Administer vaccines and other injections within your authorization and competence, including assessment, informed consent, documentation, and monitoring.
• Provide safe, respectful, and non-judgmental care to patients receiving opioid agonist therapy, including methadone and buprenorphine/naloxone.
• Communicate with prescribers and other healthcare professionals to clarify prescriptions, address medication concerns, and coordinate care.
• Maintain accurate patient records and document assessments, clinical interventions, communication, and follow-up.
• Address patient questions and concerns professionally while protecting confidentiality.

Pharmacy leadership and regulatory responsibilities

• Maintain an active presence in the pharmacy and oversee its daily operation and professional practice.
• Ensure compliance with ACP standards, the Code of Ethics, applicable legislation, and pharmacy policies.
• Plan staffing and coverage to support safe patient care, and communicate staffing or resource needs to ownership.
• Participate in recruiting, onboarding, training, scheduling, and supporting pharmacy assistants and other pharmacy team members.
• Assign responsibilities according to each team member’s role, competence, and authorized scope, with appropriate supervision.
• Establish, implement, and regularly review pharmacy policies and procedures.
• Lead continuous quality improvement activities, including practice incident and close-call reporting, analysis, action plans, safety assessments, and documented team reviews.
• Maintain required operational records, coordinate inspection responses, and oversee applicable pharmacy licence renewals and change notifications.
• Build a respectful team environment where staff can ask questions, raise concerns, and contribute to improvements.

Operations, inventory, and financial controls

• Organize dispensary workflows to manage prescription volume efficiently while maintaining accuracy and patient safety.
• Oversee medication ordering, inventory levels, expiry monitoring, returns, recalls, and medication shortage management.
• Maintain appropriate medication storage conditions, including refrigeration and temperature monitoring.
• Oversee narcotic and controlled drug security, recordkeeping, inventory reconciliation, and discrepancy management.
• Process and oversee prescriptions, insurance claims, billing corrections, and claim reversals using Kroll.
• Ensure accurate point-of-sale transactions, receipts, cash handling, reconciliation, and supporting financial documentation.
• Work with ownership to identify operational needs, improve systems, and support the pharmacy’s ongoing development.

Required qualifications

• Current registration on the Alberta College of Pharmacy clinical pharmacist register, with a valid practice permit and good standing.
• Eligibility and willingness to serve as the pharmacy’s ACP licensee, subject to ACP approval.
• Completion of the applicable ACP licensee education requirements, or willingness to complete them before assuming the licensee role.
• Ability to provide the required Enhanced Police Information Check and other documentation for the licensee application.
• Current ACP authorization to administer drugs by injection.
• Current CPR certification at Level C or HCP,and current First Aid certification, meeting ACP requirements.
• Current professional liability insurance meeting ACP requirements.
• Experience and proficiency with Kroll pharmacy software.
• Community pharmacy experience and the ability to manage a busy dispensary safely.
• Strong clinical judgment, attention to detail, communication, and organizational skills.
• Ability to lead and train staff, manage competing priorities, and address concerns calmly and professionally.
• Experience providing opioid agonist therapy services, or willingness to complete appropriate training and establish competence before independently providing these services.
• Knowledge of Alberta pharmacy legislation, professional standards, documentation requirements, and patient privacy obligations.
• Legal authorization to work in Canada.

Preferred qualifications

• Additional Prescribing Authorization (APA).
• Familiarity with Alberta Netcare, Alberta Blue Cross, and other third-party billing systems.
• Experience improving pharmacy workflows, developing procedures, and implementing quality improvement initiatives.
• Experience collaborating with physicians and other healthcare professionals in a clinic setting.

How to apply

Apply with your résumé and availability and email [email protected] with the subject line:

Pharmacist Manager Application – Castleridge Rx Pharmacy

Please include your earliest available start date, injection authorization, Kroll proficiency, and opioid agonist therapy experience.