Postuler

Première détection par notre source: il y a 24 jours

Policy Administration Specialist - Remote | Upto $800/task Task based

@ Mercor

Toronto, Ontario

2+ ans d’expérience
Postuler
SIGNAUX

En bref

Mercor is hiring a remote contract Policy Administration & Insurance Operations Manager at $800 per hour, for 20 to 40 hours a week, to design scenarios, write reference work products, and grade AI responses on insurance policy administration. The work covers the full policy lifecycle from intake and binding through renewals and cancellations. Applicants must have two or more years of policy administration or insurance servicing experience and start immediately.

Responsabilités :

  • Design insurance policy administration scenarios
  • Write expert reference responses for operations work
  • Grade AI responses against structured rubrics
  • Identify processing errors and documentation gaps
  • Provide written feedback to the research team

Résumé des exigences :

  • 2+ years in policy administration or insurance servicing
  • Understanding of the full policy lifecycle
  • Hands-on experience with policy administration systems
  • Ability to turn procedures into operational steps
  • Excellent written communication and attention to detail
  • Ability to separate administration from underwriting and claims decisions

Outils et compétences

Source et dates

Type de source non vérifié · manatal

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-10-17
Mise à jour du dossier source
2026-10-17

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineOpérations
Expérience2 an(s) et plus
Heures par semaine30
Déplacementsavion : aucun · route : aucun
Milieu de travailDomicile
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Mercor

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

We connect human expertise with leading AI labs and enterprises to train frontier models.

Description complète de l’entreprise

Mercor is defining the future of work. We connect human expertise with leading AI labs and enterprises to train frontier models.

Abonnés LinkedIn
654 507
Personnes associées sur LinkedIn
5 250
Bureaux déclarés
  • San Francisco, California 94105, US
Catégories d’activité
  • Employment
  • Software
  • Recruiting
  • Data Collection and Labeling
  • Artificial Intelligence (AI)
  • Machine Learning
Autres noms enregistrés
  • Mercor
Le profil indique une agence de recrutement
Oui
Investissement total déclaré
483 600 000

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Mercor is defining the future of work. We connect human expertise with leading AI labs and enterprises to train frontier models.

ChampValeur
SecteurSoftware Development
Taille51-200 employees
Siège socialSan Francisco, California
Type d’organisationPrivately Held
Fondée en2023
Offres sur Jobsy1 626
LinkedInVoir la page
Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Policy Administration & Insurance Operations Manager
Type: Contract
Compensation: $800/hour
Location: Remote
Commitment: 20–40 hours/week

Role Responsibilities

  • Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery.
  • Create work products such as processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks.
  • Write "golden" reference responses at experienced insurance-operations quality.
  • Grade AI-generated responses against structured rubrics for procedural accuracy, completeness, sequencing, and adherence to service standards.
  • Identify incorrect effective dates, missing documentation, improper transaction handling, and confusion between operational processing and substantive underwriting decisions.
  • Provide written feedback the research team uses to improve model behavior.

Qualifications

Must-Have

  • 2+ years of professional experience in policy administration, underwriting operations, insurance servicing, premium operations, or policy-processing management.
  • Understand the chronological policy lifecycle from intake and binding through issuance, servicing, renewal, termination, and record retention.
  • Hands-on experience with policy administration systems, workflow queues, transaction controls, or quality-assurance processes.
  • Ability to translate policy and procedural requirements into precise operational steps.
  • Excellent written communication, process discipline, and high attention to detail.
  • Ability to distinguish administrative execution from underwriting, claims, legal, and actuarial decisions.

Preferred

  • Experience across multiple P&C lines or insurance platforms.
  • Billing, premium audit, producer licensing, or forms-management experience.
  • Experience implementing or testing a policy administration system.
  • Lean, Six Sigma, project-management, or operations credential.
  • Experience leading service teams or establishing operational controls.

Start Date

  • Immediately; applications reviewed on a rolling basis.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

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