Project Coordinator (Senior Systems Analyst)

At BCIT, putting people at the core of everything we do is paramount. This idea is the foundation of BCIT’s People Vision, which describes the Institute’s goals and priorities in respect to our people. In a complex and uncertain world, it’s vital our people feel valued, supported and connected. BCIT champions a culture of innovation and global progress through people’s imagination and creativity. With a competitive compensation package, great work-life balance, and career advancement opportunities, see why we’ve earned the title of one of BC’s Top Employers for over ten years running.

BCIT’s ITS Project Management Office is seeking a regular, full-time (1.0 FTE) Project Coordinator (Senior Systems Analyst). This position coordinates assigned workstream projects to support the delivery and upgrades to system applications, technology solutions and to support the delivery of their interrelated overarching broader ITS technology projects. Coordinates operational project activities and partnership involvement. Ensures assigned workstream projects are planned in alignment with the broader projects and are delivered on schedule. Acts as the point of contact for the assigned projects and ensures issues, risks, and status updates are proactively recorded and communicated to Portfolio Managers, Manager, Project Management Office and/or interested parties.

DUTIES AND RESPONSIBILITIES:

• Works with the Portfolio Manager and/or Manager, Project Management Office to align the project plans to the broader Portfolio projects or department plans, aligning key activities and delivery dates.
• Researches and identifies the assigned project’s scope, timelines and resources needed for the activities within it. Utilizes Institute templates to draft it’s charter and work break down structures. Sends drafts to the Manager and leadership team(s) for approvals and for leaders to incorporate into broader Project Charters or overarching portfolio/department plans that support them in determining Project resourcing and sourcing.
• Works closely with internal partners to plan the steps within the projects and to coordinate the related functional activities that deliver to the planned stages within the project(s).
• Works with the Manager, Project Management Office to ensure adherence to BCIT’s standard project methodology as set out by the overarching project tracking, reporting and procedures.
• Acts as a liaison between Portfolio Manager and/or Manager Project Management Office and the assigned project teams. Ensures communication and critical information flows are delivered to the respective parties to ensure a cohesive and smooth delivery of project activities, deliverables and milestones.
• Coordinates the project activities with work teams and involved parties to ensure activities are actioned and completed according to plans. Documents and logs completion and activity status.
• Follows up with parties on outstanding items to address completion or delay issues. Escalates significant concerns to the Portfolio Manager and/or Manager Project Management Office and highlights potential impacts to the delivery of the project. Ensures continual cross-communication is occurring between parties at all stages of the project.
• Tracks scheduling and resourcing use, ensuring projects remain within the project plans and are delivered on time. Works with invested parties, functional teams and client groups to identify and address issues, concerns and roadblocks, documenting and escalating to the Portfolio Manager and/or Manager Project Management Office as appropriate.
• Produces status reports to inform the broader portfolio’s project status. Brings the necessary parties together to proactively solution deficiencies and roadblocks and to ensure completion of the workflow activities.
• Collaborates with project teams, subject matter individuals, IT colleagues and interrelated teams across BCIT to ensure activities are successfully delivered and adhere to project scope.
• Aligns related project activities/tasks to project team members and the workplans to sprint cycles and/or schedules. Identifies any potential conflicts, risks, deficiencies or resourcing issues. Adjusts and coordinates project activity plans accordingly. Proactively highlights deficiencies to Functional Leads and Portfolio Manager.
• Acts as a project resource and point of contact to help find solutions and to address issues, coordinate between parties and escalate concerns that impact the progress of the projects workflow activities and their potential impact to the project milestones.
• Participates in committees as a project representative, participating in project evaluations and presentations. Offers recommendations and solutions as needed.
• Collaborates and communicates with individuals and teams across the Information Technology Services and project teams to help ensure cross-functional teamwork, engagement and project success.
• Creates schedules for workflow activities and tasks, ensuring resource alignment and availability are factored into the schedules. Raises concerns with Portfolio Manager and/or Manager, Project Management Office where conflict may occur and where deficiencies may need to be addressed.
• Logs workflow progress, ensuring the status and risks are captured accordingly to ensure information is captured for project reporting and logged on risk register.
• Works collaboratively with interrelated project teams and the Change Management team to ensure information and communication flows are being addressed and delivered in the most effective and efficient manner.
• Plans end-of project hand offs. Works with Change champions and Change Management team for the successful implementation of the changes and to assist in the delivery of appropriate communication and/or training.

QUALIFICATIONS:

Education:

• Bachelor’s degree in Computer Science, Business Administration or relevant discipline.

Experience:

• A minimum of 6 years of current relevant experience in an Information Technology environment similar to BCIT, including at least 4 of the last 6 years in a similar position.
• Experience as an Agile Scrum Master is preferred.
• Familiarity of the functional area the project supports, with an understanding. of related practices and processes.

Computer Applications & Expertise:

• Knowledge of systems and applications within the functional area of the project.
• Demonstrated supervisory skills.
• Proven commitment to providing and maintaining the highest level of customer service.

Communication/Interpersonal Skills:

• Effective oral and written communication skills to be able to clearly communicate and describe technical issues to varying audiences.

Other Skills/Attributes:

• Proven analytical and problem solving skills.
• Strong organizational skills with the ability to meet changing priorities and to multi-task while meeting strict deadlines.
• Must be a team player and work well with cross-departmental teams.
• Proven project management skills.
• The ability to learn quickly and apply new knowledge and techniques.
• Commitment to regular ongoing professional development (including leadership and specific IT skills, professional associations, and current industry trends).
• High level of professionalism and ethics.

Benefits – Why you’d love working with us

• Competitive pay
• Minimum of twenty-five days of vacation (or more, depending on your position)
• Competitive employer-paid extended health and dental plan – take a look at our benefit plans!
• Defined benefit pension plan with employer contributions
• Flexible hybrid work arrangements available
• Professional Development funds and resources
• Access to most BCIT Flexible Learning courses free of charge
• Wellness and Employee Assistance programs
• Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
• Eligibility requirements apply, benefits may vary depending on the employee group the position belongs to and whether the position offered is temporary or part-time. For more information on our generous benefits, click here!

BCIT is committed to equity, diversity, and inclusion and to promoting opportunities in hiring individuals who have been historically underrepresented in our workforce, BCIT, and the larger community. We strongly encourage Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2S/LGBTQIA+ to apply. While all qualified candidates are encouraged to apply, Canadian citizens and permanent residents will be given priority.

Accessibility is an integral part of BCIT’s commitment to equity and inclusion. If you require an accommodation for any part of the application or hiring process, please Contact us using our contact form. Please note that all applications must be submitted via the careers page portal. Applications submitted through the contact form will not be accepted. For additional information, please visit our frequently asked questions (FAQs) page and learn more about how we hire.

The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh).

Salary prorated based on percentage and term of appointment. Salary based on education, experience and placement criteria as outlined in the Collective Agreement.