Quality Assurance Analyst

Job Type: Full-time, 1-year contract with benefits

Located in Guelph, the Ontario Universities’ Application Centre (OUAC) processes applications for admission to undergraduate, law, medical, rehabilitation sciences and teacher education programs for Ontario’s universities. We provide a progressive and supportive working environment for our employees, along with a competitive salary and comprehensive benefits. Read about the OUAC’s total rewards and compensation program.

The OUAC values equity, diversity and inclusion and believes that every person has a right to equal treatment. We are strengthened by diverse backgrounds, perspectives and experiences. We have equitable and accessible employment practices, based on the principles specified in Ontario legislation (Human Rights Code and Accessibility for Ontarians with Disabilities Act [AODA]). Accommodations for job applicants with disabilities are available upon request.

The OUAC is seeking a Quality Assurance Analyst to join our Application Systems department.

As part of our Quality Assurance team, you will help ensure the quality and reliability of applications that support students on their journey to postsecondary education. Working closely with experienced team members, developers and business stakeholders, you will gain hands-on experience in software testing, defect investigation and quality assurance best practices.

This role offers an excellent opportunity for someone who is curious, detail-oriented, and eager to develop a career in Software Quality Assurance while contributing to systems that help people start an exciting new chapter in their lives.

If you enjoy problem-solving, learning new technologies and working collaboratively to deliver high-quality solutions, we'd love to hear from you.

Job Responsibilities

• Create and maintain clear, concise and detail-oriented test cases, test scripts and test scenarios.
• Execute test cases and document test results accurately and thoroughly.
• Identify, analyze, reproduce and report software defects with detailed reproduction steps and supporting information.
• Assist in investigating issues reported by functional users and support defect triage activities.
• Work closely with developers, business analysts and other stakeholders to clarify requirements and verify solutions.
• Participate in functional, regression, integration and user acceptance testing activities.
• Contribute to test documentation, quality processes and continuous improvement initiatives.
• Learn and apply Software Quality Assurance methodologies, standards and best practices.

Qualifications Sought

• At least 2 years of postsecondary education at either university or college with a major in computer science, Software Quality Assurance or related STEM field.
• Demonstrated interest in Software Quality Assurance, software development or technology-related disciplines through coursework, co-op placements, internships, projects or work experience.
• Understanding of software development and testing concepts.
• Strong computer skills and comfort learning new applications and technologies.

Abilities/Skills for the Ideal Candidate

• Strong analytical and critical thinking skills.
• Excellent problem-solving and trouble-shooting skills.
• High level of initiative and accountability.
• Effective written and verbal communication skills in English.
• Excellent attention to detail.
• Ability to learn new technologies, tools and processes quickly.
• Strong organizational and time-management skills.
• Ability to work independently and collaboratively within a team environment.
• Positive attitude, adaptability and willingness to learn.

• Commitment to delivering high-quality results.

Qualifications Considered an Asset

• Co-op, internship or project experience in Software Quality Assurance.
• Experience testing Oracle/PeopleSoft-based applications.
• Knowledge of SQL and basic database concepts.
• Experience using defect tracking, test management or project management tools (e.g., Jira, Azure DevOps).
• Familiarity with software testing methodologies, including functional, regression and integration testing.
• Exposure to automated testing tools or test automation concepts.
• Experience working in Agile Environment.
• Experience using Artificial Intelligence tools to support software testing and quality assurance activities.
• Experience testing websites for AODA compliance and accessibility standards.
• Certification in Software Quality Assurance or related disciplines.

What You'll Gain

• Hands-on experience in Software Quality Assurance within a large-scale application environment.
• Exposure to modern testing practices, tools and methodologies.
• Opportunities to collaborate with experienced professionals across technical and business teams.
• Ongoing learning and professional development opportunities.

• The satisfaction of helping support services that assist students in accessing postsecondary education opportunities.

Hours of Work

• Monday through Friday, 32-hour work week (approximately 4.5 days)
• Hybrid remote work arrangements may be available after the probationary period.

How to Apply

Qualified applicants are invited to apply to “Job 338” by midnight, November 15, 2026.

Submit your cover letter and resumé as separate files (PDF preferred).

Our UKG platform may use automated tools or Artificial Intelligence (AI) to help us determine basic eligibility for a role. For more information, read about the OUAC Human Resources Recruitment Privacy Notice.

We thank all applicants for applying; however, only candidates selected for an interview will be contacted.