Recovery Advisor

Recovery Advisor

AO2 Assessment Officer - 2

Term/full-time

Department of Transportation and Infrastructure

Recovery and Mitigation, Emergency Management Organization

Winnipeg MB

Advertisement Number: 45832

Salary(s): AO2 $55,340.00 - $67,047.00 per year

Closing Date: November 23, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to women, Indigenous people, visible minorities and persons with disabilities.

An eligibility list may be established to fill similar regular and term positions, which will remain in effect for 6 months. This competition may also be used to source candidates for Assessment Officers at the AS2 classification.

Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.

Manitoba Transportation and Infrastructure is seeking a highly motivated individual to work as an Recovery Advisor within the Emergency Management Organization – Recovery and Mitigation branch of the Manitoba Emergency Management Organization.

To be considered for this competition you must submit your resume and cover letter. The selection board will rely on information provided on your resume and cover letter to determine whether a candidate will be invited for further assessment.

Preference may be given to current employees of the Manitoba Public Service.

Duties:
Reporting to the Manager of Funding Programs the incumbent works as a member of the Recovery Advisor team to manage a portfolio of Disaster Financial Assistance claims.

Claim types managed by the incumbent may vary to include private sector and/or public sector claims. As interactions with the public and local authorities are a key function of this role, a diplomatic, professional and customer service oriented communication style are required.

With a high level of attention to detail, the incumbent will reconcile claims and input data into Microsoft Excel and Lotus Notes. Maximum assistance amounts will be determined by the Recovery Advisor by reading, interpreting and applying legislation, policy, guidelines and regulations to a claim.

Qualifications:
Essential:

• Professional work experience in one of the following areas: building construction, inspection, or assessment; agriculture inspection; insurance brokerage; or insurance claims management. Related work experience demonstrating experience in claims processing or property/damage evaluation may be considered.
• Knowledge of one or more of the following: building construction techniques and materials; agricultural processes and practices; and claims management processes.
• Experience interpreting and applying policy, regulations, guidelines, and/or legislation.
• Strong problem-solving skills and the ability to work independently with minimal supervision.
• Excellent organizational and time management skills with the ability to set priorities and meet deadlines in a fast-paced environment.
• Strong interpersonal skills, with experience navigating complex and sensitive situations with diplomacy and tact.
• Strong written communication skills with experience communicating simple and complex information to various stakeholders who have varying levels of understanding.
• Strong verbal communication skills to effectively communicate with various stakeholders.
• Experience with Microsoft Office software (Word, Excel, and Outlook), or equivalent software.

• Experience with Lotus Notes or IBM Notes.

Conditions of Employment:

• Must be legally entitled to work in Canada

• Must be willing and able to work extended hours, including holidays, evenings and weekends as required
• Must be able to travel by ground and air across Manitoba with possible overnight stays, as required

Apply to:

Advertisement # 45832

Talent Acquisition

Human Resource Services

600-259 Portage Avenue

Winnipeg, MB, R3B 2A9

Phone: 204-945-7518

Fax: 204-945-0601

Email: [email protected]

WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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