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Retail and Operations Manager

Nanaimo, Colombie-Britannique

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SIGNAUX

Résumé des exigences :

  • Safety is a top priority, and you will champion a strong safety culture by leading compliance initiatives, audits, inspections, incident investigations, and corrective action programs…
  • You will serve as the primary escalation point for operational and distribution-related issues, working closely with scheduling, customer service, and operations teams to support business…
  • Success in this role comes from building strong relationships with customers and internal stakeholders, driving continuous improvement initiatives, and providing leadership support during…
Source et dates

Type de source non vérifié · csod

Date publiée par l’employeur
2026-11-11
Première détection par notre source
2026-11-11
Mise à jour du dossier source
2026-11-11

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

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Description
  • In this role, you will provide leadership for retail branch operations, packaged gas operations, transportation, and distribution activities, ensuring safe, efficient, and customer-focused execution across the business
  • Safety is a top priority, and you will champion a strong safety culture by leading compliance initiatives, audits, inspections, incident investigations, and corrective action programs while ensuring adherence to TDG, Transport Canada, and provincial regulatory requirements
  • You will oversee day-to-day retail operations, ensuring locations meet or exceed sales objectives, operational KPIs, service standards, and budget expectations
  • The role includes managing inventory performance, improving profitability, reducing dead stock, optimizing inventory turns, and supporting freight recovery initiatives
  • You will support customer growth and retention by maintaining exceptional service standards, resolving customer concerns, and partnering with sales teams to align operational capabilities with customer needs
  • A key focus will be leading transportation and distribution operations, including fleet utilization, route optimization, maintenance programs, on-time delivery performance, and overall transportation efficiency
  • You will serve as the primary escalation point for operational and distribution-related issues, working closely with scheduling, customer service, and operations teams to support business requirements
  • The position involves recruiting, coaching, mentoring, and developing employees while fostering a positive, accountable, and high-performing work environment across both unionized and non-unionized teams
  • You will be responsible for managing operating expenses and labour budgets, while identifying opportunities to improve productivity, operational efficiency, and overall business performance
  • Success in this role comes from building strong relationships with customers and internal stakeholders, driving continuous improvement initiatives, and providing leadership support during operational challenges and after-hours emergencies when required

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