SALES ENABLEMENT & OFFICE SUPPORT

Sales Enablement & Office Support

Play 103.7 & 100.5 Cruz FM | Harvard Media

Location: Fort McMurray, Alberta
Schedule: Monday to Friday, 8:30 AM – 5:00 PM
Work Arrangement: 100% In-Office
Reports to: Market Lead / Sales Manager

YOUR ROLE

We're looking for a highly organized, creative, and proactive individual to join our Fort McMurray team in Sales Enablement & Office Support.

This position plays an important role in supporting our local sales team, ensuring advertising campaigns run smoothly, client commitments are fulfilled, and creative ideas are brought to life.

Working closely with our Sales Manager, Sales Representatives, and internal departments, you'll help turn great ideas into successful advertising campaigns and memorable client experiences.

From preparing sales proposals and coordinating advertising campaigns to supporting sales-driven promotions, events, and daily office operations, you'll be an essential part of keeping our sales team and office organized, efficient, and moving forward.

This is a hands-on, fully in-office position that requires a strong sense of ownership, initiative, and the ability to multitask in a fast-paced environment.

We're looking for someone who doesn't wait to be told what needs to be done. You'll anticipate needs, recognize priorities, take responsibility for assigned projects, and follow through to completion.

The ideal candidate thrives in a busy environment, can confidently juggle multiple responsibilities, adapt when priorities shift, and takes pride in being the person the team can count on to keep things running smoothly.

WHAT YOU'LL DO

Sales Support & Campaign Coordination

• Assist the Sales Manager and Sales Representatives with preparing proposals, presentations, sales materials, and client communications.
• Support the coordination and execution of advertising campaigns, promotions, and client commitments.
• Maintain accurate sales records, inventory trackers, reports, and internal documents.
• Coordinate with internal departments to ensure campaigns and projects are completed accurately and on time.
• Follow up on outstanding requests, deadlines, and deliverables to keep projects moving forward.

Creative & Marketing Support

• Use Canva to create professional sales presentations, promotional materials, social media graphics, and other marketing assets.
• Assist with the development and execution of sales-driven promotions, contests, and special events.
• Support the preparation of client proposals and customized advertising packages.
• Bring creative ideas and solutions to the team while maintaining brand consistency and professionalism.

Office & Administrative Support

• Support daily office operations, ensuring the workplace remains organized, professional, and efficient.
• Welcome and assist clients, visitors, and staff in a friendly and professional manner.
• Assist with scheduling, correspondence, document preparation, and general administrative duties.
• Maintain organized files, supplies, records, and office resources.
• Respond to changing office and sales needs while managing multiple tasks and deadlines.

Ownership, Initiative & Accountability

• Take ownership of assigned responsibilities and projects from start to finish, ensuring nothing falls through the cracks.
• Proactively identify what needs to be done and take action without waiting for direction.
• Anticipate the needs of the Sales Manager, Sales Representatives, and office, staying one step ahead whenever possible.
• Confidently multitask in a fast-paced environment, balancing competing deadlines, unexpected requests, and changing priorities.
• Manage competing priorities independently, recognizing urgent requests and adjusting accordingly.
• Follow up on outstanding tasks, client commitments, and internal requests until they are resolved.
• Identify opportunities to improve processes, organization, and efficiency within the sales department and office.
• Communicate proactively, providing updates, flagging concerns early, and asking questions when clarification is needed.
• Be a reliable, consistent presence in the office who takes pride in supporting the success of the entire team.

SKILLS & EXPERIENCE

• Experience with Canva and Microsoft Office (Word, Excel, PowerPoint, and Outlook) is required. Candidates must be comfortable using these programs independently and confidently.
• Strong Canva skills, with the ability to create professional sales presentations, promotional materials, social media graphics, and other marketing assets.
• Proficiency in Microsoft Office, particularly Excel for tracking and organizing information, Word for document preparation, PowerPoint for presentations, and Outlook for email and scheduling.
• Proven ability to multitask and thrive in a fast-paced environment, managing several projects, requests, and deadlines simultaneously without sacrificing accuracy or attention to detail.
• Excellent organizational and time-management skills, with the ability to prioritize effectively as needs change throughout the day.
• Strong written and verbal communication skills.
• High attention to detail and a commitment to producing accurate, professional work.
• Ability to work independently, take initiative, and follow projects through to completion with minimal supervision.
• Strong problem-solving skills, resourcefulness, and a willingness to learn new systems and processes.
• A positive, team-oriented attitude with the flexibility to jump in and help wherever needed.
• Previous experience in sales support, marketing, administration, or a related role is considered an asset.

WHAT SUCCESS LOOKS LIKE

Success in this role means:

• The Sales Manager and Sales Representatives can focus more of their time on selling and building client relationships.
• Sales orders, campaigns, promotions, and client commitments are completed accurately and on time.
• Tasks and projects are managed independently with minimal follow-up required.
• Multiple projects and competing priorities are handled efficiently, even during busy periods.
• Office needs are anticipated and addressed before they become problems.
• Clients, visitors, and colleagues receive friendly, professional, and timely assistance.
• Sales resources, inventory trackers, and internal systems are consistently organized and up to date.
• Communication between departments is clear, proactive, and efficient.
• The team has confidence that when something is assigned, it will be handled from beginning to end.

WORK ENVIRONMENT & EXPECTATIONS

This position is based entirely at our Play 103.7 and 100.5 Cruz FM office in Fort McMurray.

Regular working hours are Monday to Friday, 8:30 AM to 5:00 PM. This is not a remote or hybrid position.

Being physically present is an essential part of the role, as the position supports daily office operations, walk-in visitors, client needs, staff, and time-sensitive sales activities.

Our office is a busy, fast-paced environment where priorities can change quickly. The successful candidate must be comfortable multitasking, adapting to unexpected requests, and maintaining a high level of organization and professionalism throughout the day.

The successful candidate will be expected to work independently, exercise good judgment, maintain confidentiality, and demonstrate a high level of accountability in their daily responsibilities.

Harvard Media values diversity in its work force and is committed to Employment Equity.