Security - Patient Watch - Healthcare

Role Overview

Patient Watch Security Officers play a vital role in healthcare facilities by providing dedicated safety monitoring for vulnerable patients who may pose a risk to themselves or others. Working directly in hospital settings, this role ensures patient well-being, protects clinical staff and visitors, and maintains strict confidentiality.

If you are looking for meaningful work where your presence directly impacts patient safety and healthcare teams, this position offers a direct path into healthcare security. Paladin Security Group provides comprehensive paid training, making this an excellent opportunity for compassionate, reliable individuals who excel in attentive, calm environments.

What Success Looks Like

In this role, success means maintaining consistent vigilance, building cooperative relationships with medical personnel, and responding calmly and professionally to changing situations. On a day-to-day basis, you will:

• Observe designated patients continuously to protect their personal safety and privacy.

• Promptly report any changes in patient condition, behavior, or potential security concerns to clinical staff and security teams.

• Utilize verbal de-escalation techniques to maintain a peaceful and safe environment for patients, visitors, and hospital personnel.

• Maintain accurate, detailed logs of patient interactions and site incidents using basic computer software and two-way radios.

• Remain fully alert and focused throughout 12-hour shifts (0700–1900 or 1900–0700), which frequently involve long periods of stationary sitting.

• Travel to hospital locations in Olds, Ponoka, and surrounding regional healthcare facilities as assigned.

Position Requirements

Must-Haves

• High School Diploma or GED equivalent.

• Valid Class 5 Driver's License and access to a reliable personal vehicle for site travel.

• Open availability to work flexible shifts, including 12-hour day and overnight shifts, weekends, and on-demand calls on short notice.

• Ability to sit for extended periods while maintaining complete focus and alertness.

• Strong communication and interpersonal skills with a commitment to maintaining patient confidentiality and professional conduct.

Nice-to-Haves / Provided Training

• Standard First Aid and CPR Level C certification (Paladin will provide training if you do not currently hold this certification).

• Completion of the Paladin Security Training course (provided free upon hire).

• Prior experience in customer service, healthcare support, or security is helpful but not required.

Compensation and Benefits

• Pay Rate: $19.00 per hour.

• Vehicle Travel: Mileage reimbursement at company rates for travel to assigned sites.

• Health Coverage: Medical, Dental, and Life Insurance benefits.

• Time Off: Paid vacation.

• Professional Growth: Fully sponsored security training and First Aid certification, with clear opportunities for internal promotion.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.