Senior Account Manager

Leda Health Innovations Inc. is a distributor of baby, maternity and healthcare products with an expansive portfolio of sought-after brands, supplying retailers across Canada. We're an existing vendor with all major retailers in Canada. We're growing fast, and we're looking for a Senior Account Manager who's ready to step in and grow with our most important retail partners.

You'll own a variety of accounts, including strategic accounts with the largest retailers in Canada across Grocery, Pharmacy, Mass and Specialty. The opportunity is to expand and deepen these established partnerships while exploring new categories that bring growth. We're looking for someone who can make an early impact: build trust with senior buyers and category managers, and start growing distribution, sell-through and profitability. You won't be doing it alone. You'll receive hands-on training on our brands, products and accounts, and ongoing support from the President, our Account Coordinator and the wider team as you ramp up. Reporting directly to the President and working closely with our Account Coordinator, you'll shape account strategy, partner closely with our brand partners and operations team, and help set the standard for how we manage our biggest customers. This role is built for a self-motivated professional who is eager to grow, with a clear path into Key and National Account leadership.

• Own and grow a variety of accounts, including strategic accounts with the largest retailers in Canada across Grocery, Pharmacy, Mass and Specialty

• Build credibility with buyers and category managers early on, and work toward first wins in distribution and sales

• Build and execute annual joint business plans for each strategic account, aligned with our brand partners

• Lead line reviews and category conversations to secure new listings, expand SKU distribution and launch new products

• Own account P&Ls, including pricing, margins, trade spend, deductions and promotional ROI, to drive profitable growth

• Negotiate annual trade terms, promotional programs and in-store activations

• Build compelling customer presentations, line reviews and sales decks backed by sales, POS and retailer portal data

• Analyze sell-through, inventory and forecasts, and work with operations to keep products in stock and performing

• Work closely with our Account Coordinator on order management and account administration, and resolve escalated customer issues on orders, pricing, deductions and fulfillment

• Identify and pursue new categories with existing retail partners, as well as new account and channel opportunities, to drive growth

• Share best practices and support Account Managers as the team grows

• Hit and exceed quarterly and annual sales targets

• 3–5 years of experience in CPG account management or sales (required), ideally in baby, health or personal care

• Direct experience managing national or major regional Canadian retail accounts in Grocery, Pharmacy, Mass or Specialty; experience across several channels is a strong asset

• A proven track record of growing large accounts: winning listings, expanding distribution and increasing revenue and margin

• Experience leading line reviews and negotiating trade terms and promotional programs with senior buyers

• Self-motivated: you take full ownership of your accounts, set your own priorities and don't wait to be told what's next

• Eager to grow: you want to keep building your skills, take on more responsibility and raise the bar for yourself and the team

• Ready to make an impact: you learn quickly, make the most of the training and support we provide, and turn it into results with our strategic accounts

• Strong commercial acumen, with a solid grasp of P&L management, trade spend and promotional ROI

• Strong Excel skills (required): pivot tables, XLOOKUP, and building sales and margin analyses; experience with retailer portals and syndicated data is an asset

• Ability to leverage AI (required): comfort using AI tools to speed up analysis, build presentations and customer communications, and work more efficiently

• Product knowledge: our portfolio includes baby and maternity products, so the ability to learn product features and benefits and explain them clearly and persuasively to buyers is required (product training provided)

• Ability to build polished, persuasive presentations in PowerPoint or Google Slides

• Excellent communication, negotiation and relationship-building skills

• Detail-oriented and highly organized, with strong follow-through across customers and internal teams

• Comfort in a fast-growing business where you'll wear a few hats

• Willingness to travel across Canada (up to 20%) for customer meetings, line reviews and trade shows

• Bilingual English/French is a strong asset for working with Quebec-based accounts and head offices

• Base salary of $75,000 per year, plus commission on new accounts as well as on growth of existing accounts

• Health and dental benefits

• Paid vacation

• Phone and car allowance

• Hybrid work: 3 days per week in our North York office

• Training and support: onboarding on our brands, products and accounts, plus ongoing partnership from the President, our Account Coordinator and the wider team to help you succeed

• The chance to represent an expansive portfolio of sought-after baby, maternity and healthcare brands with Canada's largest retailers

• A clear growth path: Senior Account Managers who consistently deliver can move into Key or National Account Manager roles based on performance

• Direct access to the President and a real say in how we grow