Senior Analyst - Aviation

Senior Analyst – Global Aviation & Space

As a Senior Analyst – Global Aviation & Space, you will support all aspects of placement and ongoing servicing for assigned WTW Aviation clients, including complex and large multinational accounts. This role is highly execution-focused and requires strong client management, project coordination, and stakeholder engagement skills in a fast-paced environment with significant administrative and coordination responsibilities.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

Main Responsibilities:

• Assist with all aspects of placement and servicing for WTW Aviation clients as part of the broader client service team.

• Assist with risk management analyses through new business, renewal, and claims reviews.

• Update and enhance policy contracts and endorsements.

• Assist with all phases of new business, renewal, and remarketing activities, including the preparation of applications, obtaining quotations, and creating client proposals.

• Consistently prepare and submit policy change requests to carriers.

• Monitor the status of change requests and review policy documentation for accuracy.

• Assist in resolving client, carrier, and vendor accounting issues, including coverage questions, collections, discrepancies, fee arrangements, and billing disputes.

• Assist with the invoicing of policy premiums.

• Ensure compliance with all WTW and regulatory procedures, including WEM (Willis Towers Watson Excellence Model).

• Produce and regularly update bespoke policy wordings, endorsements, and certificates of insurance.

• Contribute to the growth of the Corporate Risk & Broking global practice, local office, and the firm overall.

• Support the Company’s values and business objectives, which may evolve from time to time.

• Provide prompt, professional, and effective customer service in a high-volume, client-focused environment via email and telephone.

The Requirements

• 3 to 5 years of insurance industry experience, either at a brokerage or with an insurance underwriter.
• Aviation insurance knowledge is considered an asset but is not required.
• Possess a minimum of a college diploma or an equivalent combination of education and professional certificate programs.
• Insurance industry designations are considered an asset, including CIP (Chartered Insurance Professional), CRM (Canadian Risk Management), or similar credentials.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Artificial Intelligence tools and applications.
• Ability to maintain confidentiality of sensitive information at all times.
• Excellent communication skills, both written and verbal.
• Ability to read, understand, and execute tasks based on written and verbal instructions.
• Ability to work independently and manage multiple priorities simultaneously.
• Ability to work collaboratively with colleagues and provide assistance in a cooperative and professional manner.
• Proficiency in English, both written and spoken.
• Must currently hold an Insurance Brokerage Licence or be willing to obtain one within 90 days of joining the organization.

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.

Compensation
The base salary compensation range being offered for this role is $65,000 - $95,000 CAD.
This role is also eligible for an annual short-term incentive bonus, and performance-based recognition awards.

Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.
This job posting is an advertisement for an existing vacancy.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets