Senior Business Analyst

We are seeking an experienced Senior Business Analyst to lead end-to-end business analysis for enterprise platform capabilities, system integrations, and the onboarding of new digital services. In this role, you will collaborate with cross-functional teams—including product managers, solution architects, UX designers, developers, privacy and security specialists, and operational stakeholders—to analyze current-state challenges and define clear future-state requirements. You will elicit, document, validate, and manage functional, non-functional, data, reporting, and accessibility requirements, maintain end-to-end traceability, assess services for alignment with shared reusable capabilities, and support backlog refinement, testing, and release readiness across the full delivery lifecycle.

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 11-month contract

Advantages
Strategic Platform Scope: Drive requirements analysis and service onboarding for enterprise-scale platforms and shared digital capabilities.

Full-Lifecycle Ownership: Lead analysis from discovery and user story modeling through development, UAT, and production release.

Cross-Functional Collaboration: Partner directly with architects, engineering squads, design teams, and executive stakeholders.

Dedicated Onsite Environment: Engage in collaborative, face-to-face teamwork in a modern Toronto office location.

Responsibilities
Plan and lead requirements elicitation, analysis, validation, prioritization, and management activities across large-scale digital initiatives.

Author detailed business and system requirement artifacts, user stories, acceptance criteria, business rules, process models, and data specifications.

Assess existing business services and onboarding requirements to determine integration feasibility and alignment with reusable enterprise platform capabilities.

Maintain comprehensive end-to-end requirements traceability matrices connecting business outcomes to technical designs, test cases, defects, and release deliverables.

Facilitate requirements-gathering workshops, discovery sessions, stakeholder interviews, and design walkthroughs across diverse business and technical groups.

Identify and evaluate architectural gaps, project assumptions, operational constraints, cross-team dependencies, and delivery risks.

Support Agile delivery workflows, including backlog grooming, sprint planning, user story point estimation, and release sequencing.

Coordinate business inputs and alignment across UX/UI design, enterprise architecture, privacy impact reviews, security assessments, and accessibility compliance.

Support quality assurance and test execution by contributing to test plans, participating in defect triage sessions, and supporting business acceptance testing (BAT/UAT).

Prepare options analyses, executive briefings, decision documents, and project status reports for senior leadership.

Qualifications
Digital Initiative Analysis: Proven track record leading business analysis activities for large-scale, complex digital initiatives (Strictly Required).

Requirements & Process Modeling: Demonstrated expertise documenting business and technical requirements, user stories, detailed process workflows, business rules, and acceptance criteria (Strictly Required).

Shared Platform & Reusable Assets: Proven experience assessing business services for integration with shared platforms, common service frameworks, and reusable enterprise capabilities (Strictly Required).

Agile & Hybrid Delivery: Strong hands-on experience working within Agile or hybrid delivery teams, supporting backlog prioritization, sprint planning, test validation, and release implementation (Strictly Required).

Cross-Team Delivery Coordination: Demonstrated ability to coordinate deliverables, manage timelines, and align expectations across diverse business, technical, and operational teams (Strictly Required).

Stakeholder Facilitation & Communication: Superior facilitation, negotiation, and communication skills, with a proven ability to translate complex technical concepts for business stakeholders and vice versa (Strictly Required).

Nice-to-Have Assets:
Prior business analysis experience supporting large enterprise or public sector digital transformation programs.

Working knowledge of digital accessibility guidelines (AODA / WCAG), privacy principles, and data protection standards.

Experience defining integration, API data exchange, workflow orchestration, and operational reporting requirements.

Familiarity with requirements management and tracking tools such as Azure DevOps or Jira.

Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at www.randstad.ca.

Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.