Senior Business Analyst

We are seeking a highly accomplished Senior Business Analyst for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier business analysis, requirements engineering, and process optimization capacity, specializing in bridging the gap between business objectives, user experience design, and technical delivery.

As a Senior Business Analyst, you will interact directly with business stakeholders and subject matter experts to elicit, analyze, document, and validate complex functional and non-functional requirements. Operating fully onsite in Toronto within iterative Agile development frameworks, you will lead JAD sessions, author end-to-end business cases, build user stories, map business process flows, and support User Acceptance Testing (UAT). This position demands a technical business analysis authority who can align solutions with enterprise architecture standards, manage organizational change, and ensure seamless digital delivery.

Location: Toronto, ON

Assignment Type: Onsite (5 days per week)

Contract Duration: 6-month contract (with potential for extension)

Advantages
End-to-End Business Case Leadership: Drive complete business cases, cost-benefit analyses, and feasibility studies for major enterprise IT initiatives.

Agile & Iterative Delivery: Lead workshop facilitation, user story creation, and sprint planning in modern Agile development environments.

UX & Prototyping Alignment: Utilize tools like Figma, MS Visio, and Azure DevOps to map process flows and translate requirements into user-centered digital interfaces.

Enterprise Architectural Exposure: Ensure business solutions align with enterprise business architecture concepts, governance standards, and digital accessibility guidelines.

Responsibilities
Lead and facilitate in-depth workshops and JAD sessions with business stakeholders to elicit, review, document, and confirm business requirements, rules, and process maps.

Translate complex business needs into detailed user stories, functional design specs, use case models, context diagrams, and acceptance criteria.

Develop end-to-end business cases, cost-benefit analyses, ROI evaluations, and feasibility studies for enterprise technology initiatives.

Apply business process re-engineering concepts to identify optimization opportunities and promote cost-effective service delivery models.

Partner with UX designers, solution architects, and software developers to ensure business requirements align with technical capabilities and user experience goals.

Create and manage requirement traceability matrices, system diagrams, process flows, and stakeholder impact assessments.

Manage organizational change processes by defining change scope, conducting impact analyses, and developing training and communication strategies for end-users.

Coordinate and support quality assurance and testing activities, including User Acceptance Testing (UAT), ensuring functionality aligns with business requirements.

Support procurement and vendor selection processes by helping draft RFP requirements and evaluating vendor responses.

Author comprehensive project documentation, briefing notes, status reports, and executive presentations for technical and non-technical audiences.

Qualifications
Core Business Analysis & Technical Requirements
Business Analysis Tenure: Extensive experience serving as a Senior Business Analyst or Functional Consultant on medium to large-sized enterprise IT projects.

Workshop Facilitation & Requirements: Proven expertise leading stakeholder workshops, JAD sessions, and interviews to elicit and document complex business requirements.

Agile Methodologies: Strong knowledge of Agile/Scrum methodologies, sprint planning, and the ability to break down complex requirements into manageable deliverables for development teams.

Business Case Development: Demonstrated experience authoring full business cases, feasibility studies, cost-benefit analyses, and ROI models from start to finish.

Tooling Proficiency: Hands-on experience with business analysis, modeling, and prototyping tools such as Azure DevOps, MS Visio, and Figma.

Enterprise Architecture & Testing: Strong knowledge of enterprise business architectural concepts, risk management, and QA/UAT testing frameworks.

Preferred Experience & Digital Standards
Change Management & Prototyping: Experience conducting change impact assessments, developing end-user training materials, and translating requirements into interface mockups.

Accessibility Standards: Familiarity with digital accessibility guidelines, including AODA and WCAG requirements.

Communication & Interpersonal Attributes
Stakeholder Engagement: Exceptional verbal and written communication skills with a proven ability to present complex technical concepts clearly to diverse audiences.

Analytical Problem Solving: Superior logical and systematic problem-solving skills to evaluate alternative technology options and navigate dynamic project constraints.

Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.