Senior Business Analyst

Position: Senior Business Analyst

Duration: 6 Months assignment (contract)
Client Location: Toronto (Onsite: 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday)
Engagement Model: Professional Services Engagement – B2B (Incorporated Entities Only)

Note on Assignment Type

This position is provisionally Onsite, requiring 7.25 hours per calendar day between 8:00 AM and 5:00 PM, Monday to Friday (excluding breaks). Conditions may change based on organizational requirements and at the discretion of the Hiring Manager.

About the Engagement

Akkodis is seeking an experienced Senior Business Analyst to support the delivery of a strategic digital transformation initiative within a public sector environment.

The successful consultant will play a key role in analyzing business processes, gathering and documenting requirements, developing functional specifications, creating process models and prototypes, and supporting the implementation of a modern online registration platform. The consultant will collaborate closely with business stakeholders, technical teams, and vendors to ensure business needs are clearly defined and translated into effective technology solutions.

The project involves developing a modern online registration system supporting both internal and external users, utilizing technologies including Microsoft Dynamics CRM, MuleSoft, Java, React, and related enterprise platforms.

Scope

• Analyze current-state business processes, registration workflows, and system requirements.

• Facilitate stakeholder interviews, requirements workshops, and Joint Application Design (JAD) sessions.

• Elicit, document, and validate business, functional, technical, and data requirements.

• Develop business process models, workflow diagrams, swim lane diagrams, and system documentation.

• Create user stories, use cases, acceptance criteria, and functional specifications.

Assignment Deliverables

• Business Requirements Documents (BRD) and Functional Specifications.

• Current-State and Future-State Process Models.

• Visio Process Maps and Swim Lane Diagrams.

• User Stories, Use Cases, and Acceptance Criteria.

Expertise Required

Must Have:

• Hands-on experience with JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration).

• Expertise in Business Analysis working visio diagrams and swim lane diagrams

• Ability to define use cases, user stories, and acceptance criteria for IT solutions.

• Experience with database analysis and SQL language.

• Ability to effectively liaise between business users, IT teams, and external vendors.

• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.

• Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams.

Nice to Have:

• Knowledge of ERP, CRM, cloud-based business solutions, and enterprise application implementations.

• Understanding of procurement processes, regulatory compliance requirements, and public sector service delivery models.

Security Clearance

Required.

Important

This is a business-to-business engagement. Candidates must represent an incorporated entity, hold a valid business number, maintain appropriate insurance, and invoice for services rendered.

How to Apply

Submit your resume in confidence via the Akkodis Canada website.

We thank all applicants for their interest in this opportunity. Only candidates meeting the above qualifications will be contacted for further discussions.

Accessibility:

At Akkodis, part of The Adecco Group, our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matter. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.