Senior IT Contract and Technical Documentation Specialist

Randstad Digital is seeking a Senior IT Contract & Technical Documentation Specialist on behalf of a leading Canadian financial institution.

Embedded within the enterprise infrastructure and critical systems division, you will act as a pivotal subject matter expert responsible for crafting, refining, and aligning major IT outsourcing agreements and strategic procurement documentation. In this role, you will bridge the gap between technical infrastructure specialists, corporate legal teams, cybersecurity groups, and vendor management partners during the competitive re-tendering and renewal of mission-critical technology platforms.

Advantages
High-Impact Mandate: A prominent 13-month engagement supporting the governance and core infrastructure strategy of a major financial institution.

Balanced Hybrid Model: Modern workplace policy combining remote flexibility with in-person synergy (minimum 2 days per week on-site in Montreal).

Collaborative Ecosystem: Work alongside top-tier professionals across legal, enterprise security, procurement, and large-scale platform engineering.

Professional Growth: Direct exposure to executive steering committees and high-value contractual governance frameworks.

Responsibilities
Draft, standardize, and maintain master service agreements (MSAs) along with comprehensive operational and technical schedules.

Develop and update operational process frameworks, including Process Interface Manuals (PIMs), governing multi-vendor relationships.

Align contractual terms, risk clauses, and service boundaries across technical leads, cybersecurity assessors, and legal counsel.

Author and structure request-for-proposal (RFP) documentation, technical specifications, and vendor deliverables.

Ensure clear traceability and alignment between business objectives and technical requirements across mainframe and distributed computing environments.

Define and document standardized scoring frameworks and evaluation criteria for strategic procurement reviews.

Lead cross-tower document consolidation and maintain an organized, audit-ready central repository for all project documentation.

Prepare executive briefings, white papers, and governance packages for senior steering and decision-making committees.

Qualifications
Proven track record in IT contract writing, technical documentation, and large-scale IT outsourcing agreements.

Direct experience contributing to complex, multi-stakeholder enterprise RFP processes and vendor negotiations.

Strong familiarity with technical operational artifacts, service level agreements (SLAs), and Process Interface Manuals (PIMs).

Solid foundational understanding of enterprise infrastructure environments, including mainframe platforms, distributed systems, and cybersecurity standards.

Superior communication and synthesis skills, with the ability to translate technical complexities into clear contractual terms.

Professional bilingual proficiency in French and English (written and spoken).

Our client operates in Canada. The company takes all reasonable steps to limit the number of positions in Quebec that require knowledge of a language other than French, and only requires it when necessary and its existing bilingual employees are unable to perform these duties. Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in English (both spoken and written). In particular, this position will require the employee to interact with centralized internal departments (e.g., Operations / HR / Finance / Legal / Contracts / Sales) that support the organization in Canada and that do not speak French.

Summary
Location: Montreal, QC (Hybrid: minimum 2 days/week on-site)

Contract Duration: December 1, 2026 – December 31, 2027 (13 months, extension potential)

Employment Type: Full-time contract

Industry: Banking & Financial Services

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.