Publié il y a 142 mois
Service Delivery Director / Program Director
@ system canada technologies
Toronto, Ontario
En bref
System Canada is hiring a Service Delivery Director in Toronto for a full-time permanent role with total responsibility for all service deliveries to its Canadian clients. The role carries P&L accountability, multi-project management, and leadership of a functional unit, with compensation set as fixed plus variable based on KRAs. Banking and financial services delivery experience is required.
Responsabilités :
- Total responsibility for all service deliveries to Canadian clients
- Execute projects to agreed cost and revenue targets
- Improve profit on ongoing engagements
- Lead and manage people and a remote functional unit
- Handle delivery status reporting, negotiations and steering committee meetings
Résumé des exigences :
- 15 to 25 years of software delivery experience in Canada
- BFSI experience required
- Revenue or P&L experience
- Management of on-shore and off-shore delivery teams
- Experience delivering fintech products to financial services organisations
- Strong client communication and management skills
Outils et compétences
Source et dates
Site carrière / système de candidatures · smartrecruiters
- Date publiée par l’employeur
- 2015-03-23
- Première détection par notre source
- 2026-10-14
- Mise à jour du dossier source
- 2026-10-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | Opérations |
| Expérience | 15 an(s) et plus |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
system canada technologies
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 399 |
Company Description
System Canada resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.
Visit us at: http://www.SystemCanada.com
System Canada is an equal opportunity employer.
Job Description
Role: Service Delivery Director / Program Director
Location: Toronto ON
Hire Type : Fulltime / Permanent.
Primary skills: Banking / Financial .
Job Description
Will have total responsibility for all Service Deliveries for our Canadian clients.
Successful execution of projects as per cost and revenues agreed, ability to mine the customer, improvement of profit of ongoing engagements, making our clients referencible, people management etc will all be a part of his KRA 15-25 years of experience of software deliveries in Canada. Delivery in a product organization will be an asset (not mandatory).
BFSI experience a must. GTB - Global transaction banking experience (preferably payments) is preferred.
The role is not a coordinator - so the person should be keen to get down in the trenches and get hands on with delivery matters as necessary while also being able to handle senior management conversations on delivery matters such as status reporting, negotiations. Steering committee meetings etc.
Compensation will have fixed and variable components based on KRAs.
Someone who can not only lead the local efforts but who can also bring their external experience into the senior management team of the global service delivery unit So we need to extend the existing brief to bring particular focus on :
Revenue or P&L experience Multi project line management Management and accountability of whole functional unit, preferably remote from head office Experience of managing delivery teams in an on shore/ off shore model Experience of product delivery to Financial services organisation. It is important that this is a Fin Tech product, not just IT or comms etc. Experience working for a product company is a positive, but the experience mentioned above could have been gained in an SI house. It is not enough just to have worked on the client (bank) side. Strong client communication and management skills is a must, and all the usual proof points of programme success etc are a given.
Additional Information
All your information will be kept confidential according to EEO guidelines.
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