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Specialist, CRM & Lifecycle Marketing

@ Reitmans (Canada) Ltée/Ltd

Montréal, Québec

HybrideTemps plein5+ ans d’expérience
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Reitmans (Canada) Ltée/Ltd is hiring a Specialist, CRM & Lifecycle Marketing to plan and execute email and SMS campaigns for one brand, reporting to the Manager, Customer Activation. The work covers segmentation, personalization, testing and campaign optimization, in a hybrid arrangement with full-time hours and benefits.

Responsabilités :

  • Plan and execute email and SMS marketing campaigns
  • Manage the email and SMS calendar
  • Implement segmentation and personalization
  • Monitor and optimize campaign performance
  • Deliver A/B and multivariate tests

Résumé des exigences :

  • 5+ years in CRM, lifecycle or email marketing
  • Hands-on experience with Braze, Salesforce Marketing Cloud or Klaviyo
  • Understanding of CASL compliance and deliverability
  • Strong analytical skills
  • Fashion, retail or e-commerce background preferred
  • English/French bilingualism an asset

Outils et compétences

Source et dates

Site carrière / système de candidatures · smartrecruiters

Date publiée par l’employeur
2026-11-06
Première détection par notre source
2026-11-06
Mise à jour du dossier source
2026-11-06

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineMarketing
Expérience5 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, French
Avantages mentionnésCongés payés généreux, Aide aux études, Prime de rendement

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Reitmans (Canada) Ltée/Ltd

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

Why Reitmans (Canada) Limited At RCL (as we affectionately call ourselves), every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores, we are always finding new ways to create memorable experiences, backed by a strong brand portfolio and powered by the most passionate people in the industry. We are proud of our almost one hundred years of history as Canada’s fashion retail icon, and we have a remarkable story to tell. Operating under three flagship brands – Reitmans, PENN. and RW&CO. – we thrive by demonstrating our passion for fashion. Our innovation and drive to constantly raise the bar on customer experience is complemented by our dedicated and talented team – our most important asset. Being RCL is all about caring for our people, working collaboratively and authentically, while inspiring performance. Our values come to life through the passionate people we hire, the charities we support and business relationships we create both in Canada and abroad. Come fashion your new career with us careers.smartrecruiters.com/ReitmansCanadaLteLtd/en

Abonnés LinkedIn
119 817
Personnes associées sur LinkedIn
2 683
Bureaux déclarés
  • 250 Sauve West, Montreal, Quebec H3L 1Z2, CA
Catégories d’activité
  • E-Commerce
  • Fashion
  • Retail
  • Web Design
  • Department, Clothing & Shoe Stores
  • Retail and wholesale
Autres noms enregistrés
  • Reitmans (Canada) Ltée/Ltd
  • RCL - Reitmans Canada Ltd/Ltée
Spécialités
  • Retail
  • Clothing
  • Digital
  • and Fashion
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Why Reitmans (Canada) Limited At RCL (as we affectionately call ourselves), every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores, we are always finding new ways to create memorable experiences, backed by a strong brand portfolio and powered by the most…

ChampValeur
SecteurRetail
Taille5,001-10,000 employees
Siège socialMontreal, Quebec
Type d’organisationPublic Company
SpécialitésRetailClothingDigitaland Fashion
Offres sur Jobsy390
LinkedInVoir la page
Description

Company Description

For 100 years, Reitmans (Canada) Limited (RCL) has defined the Canadian retail fashion landscape with its three iconic brands, Reitmans, RW&CO. and PENN. Penningtons. We're excited about what we’ll build together next.

Our vision is to empower Canadians to live confidently, and our mission is to create collections of uncompromising style and quality for all.

We believe great people do their best work alongside other great people. Here, you’ll have a voice, be challenged to grow and be part of a team driven by curiosity, bold thinking and ownership.

Come raise the bar of Canadian fashion with us.

Job Description

As Specialist, CRM & Lifecycle Marketing, reporting into the Manager, Customer Activation, you plan, brief, and execute direct-to-customer activations and direct messaging campaigns for one brand, including email and SMS marketing campaigns, optimizing for deliverability, engagement, and conversion. You’ll support testing and personalization initiatives, and collaborate with brand marketing, ecommerce, analytics and retail operations teams.

Responsibilities

Execution & Delivery

  • Plan and execute targeted direct messaging, like email and SMS marketing campaigns that maximize deliverability, engagement, and conversion
  • Manage the email & SMS calendar and ensure alignment with product launches, sales objectives, campaigns, and other key events
  • Implement segmentation and personalization tactics to improve campaign relevance and align content with customer needs and behaviors
  • Monitor campaign performance and implement optimizations in future campaigns.
  • Participate in customer journey mapping and lifecycle communications development to ensure a consistent customer experience.
  • Maintain documentation of processes, workflows, campaign results, and SOPs.

Stakeholder Management

  • Collaborate with creative, content, product, and brand teams to ensure customer-centric, brand-aligned and technology-ready engaging communications.

Continuous Improvement & Innovation

  • Maintain up-to-date knowledge of channel best practices and regulatory compliance.
  • Deliver test-and-learn initiatives (including A/B and multivariate tests) with Customer Engagement Products team to improve engagement and retention.

Qualifications

What Sets You Apart:

  • 5+ years experience in CRM, lifecycle marketing, email marketing, or similar
  • Hands-on experience with platforms like Braze, Salesforce Marketing Cloud, Klaviyo, Bloomreach, or similar
  • Strong knowledge of segmentation, personalization, and journey mapping
  • Familiarity with A/B and multivariate testing best practices
  • Understanding of CASL compliance and deliverability standards
  • Strong collaboration skills with creative, content, and product teams
  • Strong analytical skills to monitor and optimize campaign performance
  • Background in the fashion, retail, or e-commerce industry is highly preferred
  • Bilingualism (English/French) is an asset

Additional Information

What Sets Us Apart:

  • Ultimate Flexibility*: Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.
  • Well-Being First: Access a comprehensive benefits program designed to take care of you.
  • Flexible Time Off*: Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones.
  • Exclusive Discounts*: Enjoy 50% off regular-priced items from PENN. Penningtons, Reitmans, and RW&CO.
  • Referral Rewards*: Refer your professional network and earn a bonus for helping us grow our talented team
  • Growth opportunities*: Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals.

*Certain conditions apply

Total rewards are aligned with your employment status, offering different perks depending on whether you're full-time, part-time, or under contract.

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.

#LI-Hybrid

#LI-AG1

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