Sr. Manager, Agents

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role

Samsara's AI Experience team builds the Samsara Assistant and Agent Studio, where customers create chat and voice agents that work across their safety, maintenance and operations data.

Agent Studio is now generally available, and usage across chat and voice has more than tripled since June 2026.

This is a new role. We are looking for a Senior Manager to lead the teams behind the Assistant, Agent Studio and agent extensibility. Your job is to turn a fast-growing product into one customers trust and come back to every day: making answers trustworthy, getting more customers to try agents, and turning first-time users into daily ones.

This team is both a platform and a product. About half the work is helping engineering teams across Samsara, from Safety to Maintenance, build and launch their own agents. The other half is the frameworks those agents run on, used by Samsara teams and customers alike.

You'll lead about 10 machine learning engineers, applied scientists and full-stack engineers through two tech leads. The individual contributor bench is strong, so your first focus is scaling the product.

This is a remote position open to candidates residing in the US and Canada.

What makes Samsara different

• Mission-driven impact. We improve safety, efficiency and sustainability for the industries that power the global economy.
• A unique data advantage. IoT data at a scale few companies can match — 30+ trillion data points a year, 70+ billion miles driven.
• Hands-on leadership and builder culture. Leaders at every level stay close to the product and the code.
• Fast decisions, limited bureaucracy. Work directly with senior leadership and ship solutions that matter.
• Growth and learning. Roles grow quickly here as the business grows. We invest heavily in R&D and in building for the long term.
• Scale with startup energy. A public company (NYSE: IOT) with the resources and reach of scale, and the agility and pace of a high-growth technology company.

What makes this opportunity unique

• Just launched, already growing. Agent Studio went GA in October 2026. Chat and voice volume grew from about 100K in June to more than 350K, and power users are up week over week.
• Platform and product at once. Your work powers agents across every Samsara product line and generates revenue for Samsara.
• A new leadership seat. This is the first management layer for a team that has outgrown one manager. You shape how it works from day one.

Why this role matters

Trusted answers for the people who keep the world running

• Operators in transportation, construction, utilities and field services ask the Assistant about their drivers, vehicles and equipment. Your team makes sure the answers are right.

Unique product challenges

• Grow activation with recommended questions and reports generated before the user asks, like a “fuel wastage” view or “vehicles requiring maintenance” page.
• Build toward proactive agents that act on a customer's behalf before they ask.
• Measure and improve answer quality at scale across many customers, data types and agent templates.
• Design frameworks that partner teams can use to ship their own agents quickly and safely.

A data advantage few teams have

• Agents work across real-world operational data: video, vehicle diagnostics, location, maintenance and safety events.
• Access to 30+ trillion data points a year from connected operations, all owned by Samsara

In this role, you will

• Own Assistant & Agent Studio and Agent Extensibility, leading about 10 engineers through two tech leads.
• Grow activation, so more customers try agents, through recommended questions, automatically generated reports and proactive agents.
• Drive answer quality and repeat usage, so customers trust what the Assistant tells them and come back daily.
• Set technical direction through RFCs and design reviews for a platform used by customers and Samsara teams.
• Raise the bar for how the team builds with AI, across coding, evaluation and operations.
• Partner with product teams across Safety, Maintenance and more to build and launch their agents on the platform.
• Champion Samsara’s cultural principles — Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team — as we scale globally.
• Hire, develop and lead an inclusive, engaged and high-performing team.

Minimum requirements

• 10+ years of software engineering experience, including 5+ years managing engineering teams.
• Experience managing engineering teams and tech leads.
• Experience across both machine learning and software engineering, including building agentic systems and traditional production software.
• A track record of shipping production systems used at scale by external customers, B2B or B2C.
• Experience building zero-to-one products in a fast-moving environment.
• Bachelor’s degree in Computer Science, Engineering, Mathematics or a related technical field.

An ideal candidate also has

• Agent platform depth. Has designed and scaled an agent platform that other teams build on.
• User-facing AI products. Has built AI products that customers use directly, not only backend agents.
• Growth and activation experience. Has moved activation or retention with recommendations, proactive experiences or usage loops.
• Answer-quality rigor. Has set up evaluations and quality metrics for LLM-powered products.
• Mixed-team leadership. Is comfortable leading machine learning engineers, applied scientists and full-stack engineers on one team.
• An advanced degree. A Master’s or PhD in Computer Science, Machine Learning or a related field.

You should apply if

• You are motivated by impact. You want to see a product you lead change how thousands of operators run their day.
• You blend machine learning and software engineering. You've built agentic systems and traditional production software, and you're comfortable going deep on either.
• You build from zero to one. You've taken products from idea to launch and know what to cut to ship.
• You are AI-forward. You live and breathe AI like we do.
• You care about the user. You think in activation, repeat usage and trust, not only in models and infrastructure.
• You lead through others. You set direction with tech leads, grow people and raise the bar for design and execution.
• You enable and collaborate with other teams. You enjoy building platforms that partner teams adopt and succeed with.

See Samsara in action

If you like, we would like to invite you to spend ten minutes getting to know us.

• Watch the product. A short introduction to our business.
• Our platform. What we build and who we build it for: https://www.samsara.com
• Beyond, our annual customer event. Fast forward to the Agent Studio section (59:36)

Ready to make AI agents a daily habit for the world's operators?

We would love to hear from you.

For more information, contact Grace Chew, Technical Recruiter — [email protected]

The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.

Annual Base Salary

$154,800—$212,850 CAD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

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Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.