Supervisor, Municipal Engagement

Date: November 12, 2026

Location: Toronto/Mississauga, Ontario

Requisition ID: 21364

Status: Regular

Business Unit: Corporate Relations, Engagement and Strategy

Grade/Band: MP6

Shift Work:

Annual Pay Range: For standard 35-hour work week

Step 1: $126,308 to Step 10: $180,388

The successful candidate will be placed at the appropriate step within the salary grade/band, based on relevant years of experience and other applicable considerations.

Why join us?

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do—it’s who we are!

Who we are

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come.

This is a unionized position that falls within theSector and Community Engagement Division in the Corporate Relations, Engagement and Strategy Business Unit.

What makes this role exciting

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

Reporting to the Senior Manager, Regional and Community Engagement, you will play a pivotal role in bringing the IESO’s community presence to life. This position leads the coordination and delivery of impactful community outreach and stakeholder engagement initiatives that strengthen the IESO’s visibility, credibility, and reputation across diverse regions and audiences.

As a people leader, the Supervisor provides day‑to‑day leadership and direction to a high‑performing regional and community engagement team, ensuring seamless operations and consistent execution. The role is also responsible for translating strategic direction into action by operationalizing engagement strategies to drive meaningful connections and measurable outcomes at the community level.

What you’ll do

In this role, you’ll make a meaningful impact by contributing to the IESO team and supporting the electricity needs of the province through:

Working under the leadership of the Senior Manager, Municipal Engagement, the Supervisor assists with coordinating the development of community outreach and day-to-day implementation of the engagement plans.

The essential functions of the Supervisor include:

Leads community outreach engagement activities, including:

• Supports cross-functional, internal working groups in the implementation of effective outreach with communities and stakeholders.
• Manages the day-to-day implementation of outreach plans designed to project gain public support for company objectives.
• Builds effective relationships with stakeholder and community groups.
• Managing activities to support engagement initiatives including research, promotion, public affairs, media affairs, and employee participation.
• Developing and implementing tools to facilitate the sharing of information and communication of project activities across the organization.
• Developing information resources designed to support outreach activities including demographic information, competitive information, contact history, contact feedback, and general stakeholder background information.
• Ensuring external information resources, such as the corporate website, are kept up-to-date and provide a sufficient level of information for stakeholders.
• Undertakes a regular evaluation of activities to determine effectiveness and makes appropriate recommendations to the teams.

Lead a team and oversee the daily operations of the team activities, including:

• Overseeing the work of team members engaged in community and regional outreach, stakeholder events and program response initiatives and others from time to time on a project basis.
• Prepares a calendar of annual outreach and engagement events to support implementation.
• Ensures the stakeholder consultation portion of the website is up-to-date and includes meaningful information for the stakeholder groups.
• Ensures information resources related to the different stakeholder groups that interact with the IESO are current and provide meaningful information.
• Assigns work and ensures their team members meet deadlines and adhere to quality-of-service delivery. Provides feedback, coaching and performance reviews for direct reports.

Oversee the maintenance of the organization’s stakeholder database of contacts and feedback information, including all relevant documents which form part of evidentiary records, including:

• Oversight over the corporate Stakeholder Relationship Management system, including the management, analysis, distribution and retention of all corporate records with respect to stakeholder activities and stakeholder feedback.
• Maintaining a corporate library of stakeholder communications (sent and received), graphics and relevant stakeholder data.
• Maintaining up-to-date information resources for internal clients.
• Reviewing stakeholder feedback with the goal of implementing continuous improvements of stakeholder engagement activities.
• Provides support to the Senior Manager for community and regional outreach and stakeholder engagement activities.
• Undertakes special projects as required, including the management of external resources.
  

Role Requirements

Our team consists of experts from diverse backgrounds, each bringing their unique perspectives and skills.
To succeed in this role, you’ll need:

• Bachelor's degree in relevant field of study such as Government Relations, Communications, Community/Public Relations, Public Administration, or equivalent working experience.
• 8+ years of experience in progressive leadership roles related to municipal engagement, community engagement, stakeholder relations, public affairs or related function.
• Demonstrated experience supporting and implementing regional and community plans and programs, with public and community relations experience (advertising and media affairs an asset).
• Strong people leadership and supervisory skills, with the ability to lead initiatives with and without direct positional authority.
• Superior communication skills (written, oral, and presentation), including strong diplomatic, listening, and stakeholder engagement abilities across all organizational levels.
• Proven project and program management experience, including program design, delivery, evaluation, and issue analysis aligned with corporate objectives.
• Strong problem-solving skills, including managing groups with divergent views, consolidating feedback, and developing strategic responses.
• Demonstrated research, writing, and detail-oriented skills, with a strong focus on accuracy.
• A positive, energetic, and practical business-focused professional who thrives in change, fast-paced environments, and shifting priorities.
• Collaborative, honest, and driven team player with excellent interpersonal skills and MS Office proficiency.
• Knowledge of energy issues an asset.

How We Support You

From a comprehensive total rewards program to dynamic learning and development opportunities—including job rotations to broaden your expertise—we empower you to define and shape your own success. When you join the IESO, here’s what you can expect:

• Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
• Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
• Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
• A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
• Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.

Deadline

November 26, 2026. For future reference, please save a copy of the job posting as it will no longer be available once the posting closes.

Thank you for your interest in a career at the IESO. Only candidates selected for an interview will be contacted. Please note that the successful candidate must be legally eligible to work in Canada and will be subject to applicable background checks.

IESO will not conduct interviews or offer positions via online, text, chat or social media platforms. We will not gather personal information directly from candidates or potential candidates. Selected candidates will work with our Talent Acquisition team to ensure their application is processed.

The IESO is moving toward a five-day-per-week in-office work model to foster a highly collaborative culture where employees can build relationships, share expertise, and benefit from mentorship and professional growth opportunities

We believe in opportunities for everyone.

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing, and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment—one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know. We’re proud to say we’ve been recognized as a supportive, inclusive employer.

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