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Publié il y a 7 mois

Swiss Chalet - Manager, Guest Experience (Carling Ave.)

@ Swiss Chalet

Toutes ses offres Site Web

Ottawa, Ontario

47k–59k $/an
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En bref

Swiss Chalet is hiring a Manager, Guest Experience for its Ottawa Carling Ave. location to run the dining room and lead shifts to brand standards. The role centres on coaching associates and ensuring a consistent guest experience. The posting states a salary of $47,000 to $59,000 per year plus bonus, with flexible scheduling including days, evenings, weekends and holidays.

Salaire :

47 000 $–59 000 $ par année

Responsabilités :

  • Oversee day-to-day dining room management
  • Ensure restaurant meets benchmark standards and Perfect Guest Experience
  • Continue to develop and coach associates
  • Support and implement standards and controls
  • Demonstrate behaviours consistent with Recipe's principles

Résumé des exigences :

  • Previous front of house management experience
  • Potential to effectively run front of house and lead all shifts
  • Hospitality gene: connection, passion for people, service excellence
  • Driven, focused and inspirational team player
  • Ability to work days, evenings, weekends and holidays

Avantages mentionnés

Rabais employé
Source et dates

Site carrière / système de candidatures · dayforce-feed

Date publiée par l’employeur
2026-03-31
Première détection par notre source
2026-10-13
Mise à jour du dossier source
2026-10-15

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineOpérations
Gestion d’équipeOui
Horairejour, soir, jours fériés, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionAssis et debout
Exigences physiquesphysique modéré · ordinateur faible
Avantages mentionnésHoraire flexible, Prime de rendement, Rabais employé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Swiss Chalet

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet. Since then, we have grown to more than 200 locations across Canada. We are Masters of the Rotisserie, and home to Canada’s Favourite Rotisserie Chicken! We use fresh, grain-fed, preservative-free, Canadian raised chickens that are slow-roasted for 90 minutes over an open flame. Our Smoky BBQ Ribs are dry-rubbed with our smoky mesquite spice, marinated for over 24 hours and slow cooked before being finished on the grill. Paired with our Fresh-Cut Fries & the one and only Signature Chalet Dipping Sauce! Our top-secret recipe passed down through generations, that is simmered to perfection every day for that iconic Canadian taste of comfort. Whether you’re our Guest, Associate, or Franchisee partner, you are part of our flock. Come dine with us, our family will be serving up our famous Chalet Hospitality to yours. To learn more about us, please visit www.swisschalet.com/aboutus.

Abonnés LinkedIn
4 140
Personnes associées sur LinkedIn
1 324
Bureaux déclarés
  • Vaughan, Ontario L4K 0B8 , CA
  • Vaughan, CA
Autres noms enregistrés
  • Swiss Chalet
Le profil indique une agence de recrutement
Non
Toutes ses offres Site Web

Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet. Since then, we have grown to more than 200 locations across Canada. We are Masters of the Rotisserie, and home to Canada’s Favourite Rotisserie Chicken! We use fresh, grain-fed, preservative-free, Canadian raised chickens that are slow-roasted for 90 minutes over an open flame. Our Smoky BBQ Ribs are dry-rubbed with our…

ChampValeur
SecteurRestaurants
Taille501-1,000 employees
Siège socialVaughan, Ontario
Offres sur Jobsy19
LinkedInVoir la page
Description

Swiss Chalet is hiring a Manager, Guest Experience at our Ottawa (Carling Ave.) location!

Since our doors first opened in 1954, families have been coming back to Swiss Chalet generation after generation. And that’s certainly not stopping now.

We are looking for individuals that are passionate about hospitality, food, training and are people focused. This candidate not only understands the fundamentals of daily restaurant operations but also is a proven leader with training in their DNA. If this sounds like you, drop us line to chat.



What you will do in this role:

  • Oversee the day-to-day management of the dining room as directed.

  • Ensure the store is operating to all standards of a "Benchmark Restaurant", and creating a Perfect Guest Experience every time

  • Continue to develop and coach associates

  • Oversee and ensure the Perfect Guest Experience

  • Support and implement Standards and Controls

  • Demonstrate behaviours consistent with Recipe's principles.

What we are looking for:

  • Previous Front of House Management experience

  • Possess the potential to effectively run the front of house and lead all shifts to meet Brand standards

  • Possess the "Hospitality Gene" by demonstrating the ability to create connections, a passion for People and service excellence

  • Driven and focused

  • Inspirational and motivational team player

  • Ability to work days, evenings, weekends and holidays in a busy fast paced environment

What’s in it for you:

  • 20% employee discount dining card valid at all Recipe brands

  • Pay Range ($47,000-$59,000 per year + bonus)

  • Flexible scheduling

  • A chance to be part of a close knit team

  • Competitive wages

  • Growth and development opportunities within the restaurant

  • Career advancement opportunities with a company that owns some of Canada’s most iconic restaurants

If you are interested in this fantastic opportunity, please apply online today!



Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.

Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact [email protected]

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