Publié il y a 26 jours
Team Lead, Knowledge Management
@ Coast Capital Savings
Surrey, Colombie-Britannique
En bref
Coast Capital Savings is hiring a Team Lead, Knowledge Management to lead a team of Knowledge Management Analysts that keeps its SharePoint-based intranet accurate, governed and easy to search. The role covers content governance, platform enhancements, reporting and day-to-day service delivery, with coaching and team development. The posting states a hybrid arrangement, a salary of $73,800 to $92,300, and a full-time regular schedule.
Responsabilités :
- Lead, coach and develop Knowledge Management Analysts
- Oversee SharePoint-based intranet administration and performance
- Lead content governance audits and standards
- Maintain a multi-year intranet enhancement roadmap
- Build dashboards and KPIs in Tableau, Power BI and SharePoint analytics
Résumé des exigences :
- Five or more years in knowledge management, digital workplace or analytics
- Hands-on SharePoint Online or SharePoint intranet experience
- Dashboard and reporting experience in Tableau or Power BI
- Demonstrated leadership or coordination of others
- Post-secondary diploma or degree, or equivalent education and experience
Outils et compétences
Source et dates
Site carrière / système de candidatures · successfactors
- Date publiée par l’employeur
- 2026-10-18
- Première détection par notre source
- 2026-10-19
- Mise à jour du dossier source
- 2026-11-13
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Chef d’équipe |
| Domaine | TI |
| Expérience | 5 an(s) et plus |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Vérifications | casier judiciaire, crédit, références |
| Candidatures encouragées | Autochtones, Personnes racisées, Personnes handicapées, Femmes |
| Formation | Collégial (DEC) (préféré), Baccalauréat (préféré) |
| Domaines d’études | Business administration, Communications, Information management, Technology, Analytics |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Coast Capital Savings
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Coast Capital is part of the Coast Capital Savings Federal Credit Union family of brands.
Description complète de l’entreprise
At Coast Capital, we’re not dreaming about a better future, we’re building one. Part of the Coast Capital Savings Federal Credit Union family of brands, we’ve been unlocking financial opportunities that positively impact people and communities for more than 85 years. We believe that every Canadian deserves a financial partner who actually cares how things turn out and driven by our social purpose, we look at everything we do through the lens of how we can help our members, employees, and communities. We’re proud to be a Certified B Corporation™ and part of a global movement building a more inclusive, equitable and regenerative economic system. We’re deeply committed to making our financial cooperative a great place to work as demonstrated by some of our accolades. Coast Capital is a platinum member of Canada’s Best Managed Companies and one of Canada’s Most Admired Corporate Cultures.
- Abonnés LinkedIn
- 26 339
- Personnes associées sur LinkedIn
- 1 744
- Bureaux déclarés
- 800 - 9900 King George Blvd, Surrey, BC, Surrey, BC V3T 0K7, CA
- Catégories d’activité
- Investment & Asset Management
- Finance
- Autres noms enregistrés
- Coast Capital Savings
- Coast Capital
- Spécialités
- Financial Services
- Banking
- and Credit Union
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
At Coast Capital, we’re not dreaming about a better future, we’re building one. Part of the Coast Capital Savings Federal Credit Union family of brands, we’ve been unlocking financial opportunities that positively impact people and communities for more than 85 years. We believe that every Canadian deserves a financial partner who actually cares how things turn out and driven by our social purpose, we look at…
| Champ | Valeur |
|---|---|
| Secteur | Financial Services |
| Taille | 1,001-5,000 employees |
| Siège social | Surrey, BC |
| Type d’organisation | Privately Held |
| Spécialités | Financial ServicesBankingand Credit Union |
| Offres sur Jobsy | 23 |
| Voir la page |
Location(s): Help Headquarters
Job Type: Full Time Regular
myWork Program: Hybrid
Starting Salary Range: $73,800.00 - $92,300.00
Background Screening Requirement:
- Enhanced Criminal Record Check
- Credit Check
- Identity Verification
- Employment Verification
- References
What’s the job?
As Team Lead, Knowledge Management, you’ll lead the team responsible for ensuring employees can easily find accurate, relevant and accessible information through Coast Capital’s SharePoint-based intranet. You’ll oversee content governance, platform enhancements, reporting and day-to-day service delivery while coaching and developing a team of Knowledge Management Analysts. This is an opportunity to shape how knowledge is organized, governed and shared across the organization.
What you’ll get to do:
- Lead, coach and develop Knowledge Management Analysts, setting priorities, assigning work and supporting an inclusive and accountable team environment.
- Oversee the day-to-day administration, maintenance and performance of Coast Capital’s SharePoint-based intranet.
- Lead content governance activities, including audits, governance reviews and improvements to content standards, information architecture and publishing processes.
- Develop and maintain a multi-year intranet enhancement roadmap informed by business needs, user feedback, governance findings and platform data.
- Create and improve dashboards, performance measures and key performance indicators using Tableau, Power BI and SharePoint analytics.
- Analyze platform performance, content engagement, search effectiveness and user behaviour to recommend practical improvements.
- Build strong relationships with business partners, content owners and technology teams, serving as an escalation point for complex knowledge management and intranet matters.
Who are we looking for?
- You have five or more years of relevant experience in knowledge management, digital workplace technologies, reporting, analytics or a related field.
- You bring hands-on experience working with SharePoint Online or a SharePoint-based intranet.
- You have experience developing dashboards and reports using Tableau, Power BI or similar tools.
- You have demonstrated experience leading, coaching or coordinating the work of others. Formal people leadership experience is an asset.
- You understand knowledge management, content governance, content lifecycle practices and information architecture.
- You’re a strong communicator and collaborative partner who can manage competing priorities, coordinate cross-functional work and turn data into practical recommendations.
- You have a post-secondary diploma or degree in business administration, communications, information management, technology, analytics or a related field. An equivalent combination of education, technical certifications and relevant experience will also be considered.
Equity, Diversity & Inclusion at Coast Capital
Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.
At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.
Coast Capital is committed to providing an accessible recruitment experience. If you are a candidate with a disability and require accommodation(s) during any stage of the recruitment process, please contact us at [email protected] or 778-391-5836. This contact is intended solely for inquiries or feedback related to accessibility barriers, accommodation requests or alternate format requests. We will work with you to ensure your needs are met. You will only receive a response to inquiries related to these topics.
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