Technical Supervisor

ARC’One, our manufacturing facility in New Westminster, is home to a team of skilled makers and technicians who bring Arc’teryx products to life. Located near our Design Center, the facility plays an important role in how we prototype, test, refine and manufacture the technical gear we are known for.

Some of our most technically complex products including Alpha SV and new product pilots are built here. The facility also supports ReBIRD repair and renewal programs, helping extend the life of Arc’teryx gear.

This is hands-on, precision work where craftsmanship, problem-solving and continuous improvement come together on the production floor. This is Who We Are.

Your Opportunity at ARC’TERYX:

As the Technical Supervisor, you are responsible for validating the manufacturability of new products and optimizing the manufacturing processes to ready the product for mass production. You drive continuous improvement of production lines in your product categories and build a strong team of skilled manufacturing employees while demonstrating, coaching and fostering behaviors that are aligned with Arc’teryx culture and values.

Meet Your Future Team:

You will work with a team of Production Supervisors and collaborate with other key collaborators from Production, Engineering, Training, Production Quality, Maintenance and other departments.

If you were the Technical Supervisor now, here are some of the core activities you would be doing:

Oversee sample production line in collaboration with key leaders and individual contributors.

Set and achieve all performance KPIs for sample production lines.

Work closely with Planning and Technical Development teams to determine sampling capacity, schedule samples, and ensure timely execution.

Align with the Quality team on brand and product quality expectations, ensuring samples meet required standards. Mentor and coach the production team to uphold quality and compliance standards.

Collaborate with Engineering team on size runs and mini-bulk sample production to validate new products and verify processes before launch.

Work with Technical developers to provide constructive feedback on Design for Manufacturing improvements.

Provide technical training to production teams, ensuring a smooth transition from sampling to mass production.

Foster and maintain a high performing workforce by developing, empowering employees and creating a culture of continuous improvement.

Proactively identify opportunities for improvements in production flow, processes, techniques and methodologies that will improve and sustain long term success of the production lines and lead and empower your teams to execute the improvements.

Collaborate cross-functionally to resolve challenging production issues to ensure clear directions are provided to the production lines to keep delivery schedule.

You ensure production related data in our internal systems are accurate and updated on time, providing clear visibility and interactive functions to enable accurate reporting and planning in relation to delivery, quality, planning and performance management.

You prepare and communicate production status updates to key internal and external collaborators on regular base of daily, weekly and monthly to get aligned about focuses, priorities and projections.

You support with other special projects as assigned

Here are some of the things you could be working on in the future:

Build relationships with Production Planning and learn how to plan and organize manpower to prevent backlogs and bottlenecks.

Work on projects in collaboration with Engineering and Production Quality to improve the efficiency and effectiveness of the production line operations.

Are you our next Technical Supervisor?

You have secondary education in Apparel Design/ Apparel production, Engineering, or equivalent combination of education and experience.

You have 8+ years of apparel manufacturing experience and 3+ years of experience in a leadership role.

You have a deep knowledge of garment construction, standards, and production methods.

You have an intermediate knowledge in pattern construction.

You have a good understanding of the product development process - from prototyping to bulk production.

You are able to set objectives, put plans together to deliver the objectives, and communicate and align your team on common objectives for optimal execution.

You have proven track record in workforce planning and resource management across multiple production lines in a fast-paced manufacturing environment.

You have excellent communication skills and have ability to manage diverse interests and conflicting priorities.

You have experiences in change management including ability to manage diverse background, cultures and behaviors.

You have good interpersonal skills and the ability to mentor, lead and develop the team.

You have experience with LEAN or modular manufacturing.

You have strong experience with Quality process in manufacturing environment.

You have proficient computer skills, as required for day-to-day activities at the factory and in collaboration with various teams in Operations.

You are result driven, proactive in identifying the root cause of issues and developing solutions.

You remain highly flexible and adaptable when faced with ambiguity.

You effectively balance autonomy and collaboration.

You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right.

Compensation:

The salary range for this role is CAD$71,000 - CAD$89,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

• Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
• Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
• Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
• Family support - Parental leave top-up and a nesting period for new parents.
• Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

  *Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

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