Territorial Lead, Training and Practice Improvement - South

Job Summary

Location: Hay River

Department: Northwest Territories Health and Social Services Authority

Job ID: 28568

Salary: $116,259 - $138,879

Employment Type: Full-Time, Regular

Closing Date: Nov 25, 2026

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Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

The Territorial Lead, Training and Practice Improvement - South, will lead training and professional development activities to ensure Child, Family and Community Wellness staff have an adequate skill level in the delivery of the services and programs they deliver. The incumbent will be expected to maintain a working knowledge of all current and future services and programs delivered in the territory. As well, this position will assess the variability of Child, Family and Community Wellness services to determine areas to improve client care / service outcomes, quality, or efficiencies, and is also required to evaluate Child, Family and Community Wellness client care / service excellence from a structure, process and outcomes framework.

The Territorial Lead will be called upon to address a variety of issues on a daily basis. These can range from providing briefing notes to the Territorial Director, ESD, providing support and recommendation to other Territorial Leads, Territorial Specialists, and Regional Managers, and representing the NTHSSA in meetings, or conferences in addition to developing curriculum, providing training and on-going professional development to all of Child, Family and Community Wellness staff.

Critical Knowledge, Skills and Abilities;

• Knowledge of Child and Family Services including direct, front-line service delivery, research, analysis, evaluation, and policy development.
• Knowledge of education principals and techniques related to adult learners in order to ensure effective delivery of training.
• Ability to develop and maintain positive working relationships with individuals, agencies, elected community leaders, and employees in order to communicate program information, including the ability to obtain and respond to feedback from these individuals.
• Knowledge on how to design and facilitate a change process, and the ability to build and work with groups and teams, planning and implementing change: skilled in group dynamics and conflict resolution.
• Organizational, time management, analytical, facilitation, and presentation skills to manage multi-disciplinary responsibilities in a timely and effective manner.

Typically attained by;

A Baccalaureate Degree in a recognized social services discipline or related field, and a minimum of five (5) years of work related experience in Child and Family Services.

Equivalencies may include

• A master's degree in a recognized social services discipline or related field, and a minimum of three (3) years of work related experience in Child and Family Services.
• A Diploma in a recognized social services discipline or related field, and a minimum of seven (7) years of work related experience in Child and Family Services. Training and mentoring experience would be an asset.

Additional Requirements

• The incumbent must successfully be appointed as a Child Protection Worker within the first six (6) months of employment and maintain it.

GNWT Inquiries

Inquiries Only:

Hay River HR Client Service Centre
Department of Finance
Government of the Northwest Territories
209 - 62 WOODLAND DRIVE
HAY RIVER, NT X0E 1G1
Tel (867) 875-8086
[email protected]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

More Information

Indigenous Employment Policy

Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.

Criminal Records Check

Candidates must provide a satisfactory vulnerable sector check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility

Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Equivalencies

Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis. For a full list of equivalencies that will be considered for this role, please contact human resources.

Job Opening Information

Job Opening ID #28568

Closing Date: Tuesday November 24, 2026 - 23:59, Northwest Territories Time

Salary Information

The salary range for this position is from $59.62 per hour to $71.22 per hour (approximately $116,259 - $138,879.) plus an annual Northern Allowance of $4,538

Application Assistance

For more information on preparing and submitting your application, please visit: Preparing Your Application