Unix Support

UNIX Midrange Support Specialist
Work Location: Onsite at Regina Saskatchewan
1-5 years of experience

Position Overview
The UNIX Midrange Support Specialist is responsible for the day-to-day administration, management, monitoring, and support of UNIX and midrange server environments, ensuring security, availability, performance, and reliability.

Key Responsibilities
Administer, monitor, and maintain UNIX/AIX and Linux server environments to ensure high availability and performance.
Provide Tier 2 technical support, including incident and problem management, troubleshooting, escalation, and resolution in accordance with ITIL practices.
Manage server backups, recovery, disaster recovery, and high-availability services.
Monitor system capacity, performance, CPU, memory, LPARs, disk space, and storage utilization; identify and resolve potential issues.
Manage Direct Access Storage (DASD), including storage allocation, capacity planning, data movement, mirroring, backup, and recovery.
Install, configure, patch, upgrade, and maintain operating systems, system software, tools, and firmware.
Monitor and maintain data centre infrastructure, including rack space, power, UPS, cooling, cabling, network connectivity, and physical security.
Administer system security, user accounts, access controls, passwords, encryption, audit logs, and security monitoring in accordance with organizational policies.
Support hardware maintenance, server rebuilds, console monitoring, and scheduled maintenance activities.
Coordinate with internal teams, vendors, and business stakeholders to resolve operational issues and support infrastructure projects.
Prepare and maintain technical documentation, asset inventories, capacity reports, performance reports, and service-level reports.
Support service-level management, operational planning, and continuous improvement initiatives.
Provide occasional after-hours support as required in a 24/7 operational environment.

Technical Environment
UNIX / IBM AIX (approximately 90 LPARS)
Linux Red Hat (approximately 20 installations)
VAX DCL
Veritas NetBackup
Oracle and Oracle Operational DBA
Nagios
SAP and related infrastructure environments

Qualifications & Experience
Degree in Computer Engineering, Computer Science, or equivalent practical experience.
Strong experience administering and supporting UNIX/AIX and Linux environments.
Experience with server monitoring, performance tuning, capacity planning, backup and recovery, and storage management.
Knowledge of data centre operations, hardware maintenance, and infrastructure security.
Experience with ITIL-based incident and problem management.
ITIL certification (Foundation or Service Manager) is preferred.
Demonstrated commitment to continuous improvement.