Warranty coordinator

Out client is seeking a Warranty Coordinator to join their team in Calgary. This position is initially for a three month contract with the potential to turn into a permanent position.

About Our Client
Our client is a respected custom home builder specializing in high-quality, detail-oriented residential construction. With a strong reputation for craftsmanship and client experience, they are looking to add a Warranty Coordinator to their team.

This is an excellent opportunity for a residential construction professional who takes pride in their work, enjoys working directly with homeowners, and has a strong understanding of quality construction and building performance.

About The Position

• Coordinate and manage all warranty requests, deficiencies and service-related issues from initial submission through to resolution.
• Act as the primary point of contact for homeowners, clients, subcontractors and internal project teams regarding warranty claims.
• Review, assess and document warranty requests, determining responsibility and coordinating appropriate corrective actions.
• Schedule and oversee warranty repairs, coordinating subcontractors, suppliers and service technicians to ensure timely completion.
• Conduct site inspections and walkthroughs to identify deficiencies, assess workmanship and ensure repairs meet required quality standards.
• Maintain accurate warranty records, deficiency logs, service reports and project documentation.
• Monitor outstanding warranty items, follow up with relevant trades and ensure all issues are resolved within established timelines.
• Communicate regularly with clients and homeowners, providing updates on outstanding requests, repair schedules and resolutions.
• Ensure warranty activities comply with contractual obligations, building standards, company policies and applicable warranty regulations.
• Identify recurring deficiencies and provide feedback to project teams to help improve construction quality and reduce future warranty claims.

The Requirements

• 2-5 years of experience in construction, warranty coordination, customer service or a related role.
• Experience with new residential construction and multi-family developments.
• Previous experience coordinating deficiencies, warranty claims and post-construction service requests.

Compensation

• $60,000 - $80,000 salary, based on experience and qualifications.
• Opportunity to work with an established custom home builder.
• A professional and collaborative working environment.

At Aplin - together with our brands CompuStaff, Impact Recruitment, and Vantix Systems - we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.