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Warranty Coordinator

@ Tacada

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Edmonton, Alberta

Temps plein
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Daytona Homes is hiring a Warranty Coordinator, a full-time role supporting the Warranty Team as the main point of contact for homeowners after possession. The work covers warranty service coordination under Alberta New Home Warranty Program standards, trade scheduling, work orders and administrative support. The posting states competitive wages, vacation time, health and dental benefits from hire, RRSP matching and a flexible schedule.

Responsabilités :

  • Serve as main homeowner contact for warranty issues post-possession
  • Schedule primary, anniversary, interim and trade day warranty visits
  • Coordinate trades and technicians on service appointments
  • Issue and follow up on work orders and warranty claims
  • Maintain seasonal and deficiency tracking spreadsheets

Résumé des exigences :

  • Administrative and customer service experience
  • Knowledge of Alberta New Home Warranty Program standards is an asset
  • Strong organization and written communication skills
  • Ability to respond to homeowners within 24 to 48 hours

Outils et compétences

Excel
Source et dates

Site carrière / système de candidatures · ultipro

Date publiée par l’employeur
2026-11-09
Première détection par notre source
2026-11-09
Mise à jour du dossier source
2026-11-09

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : minimes
Milieu de travailBureau, Chez les clients
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Avantages mentionnésCongés payés généreux, Horaire flexible, Régime de retraite, Aide aux études, Mieux-être

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Tacada

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

A FAMILY REAL-ESTATE COMPANY PREPARED FOR THE FUTURE

Description complète de l’entreprise

TACADA IS A FAMILY REAL ESTATE COMPANY WITH A RESPONSIBILITY TO LAST GENERATIONS. We are a committed group with a family-oriented culture and an entrepreneurial thread. Whether an employee, trade, supplier, customer, or partner, we are united by our values of passion, win-win relationships, responsibility, and community.

Abonnés LinkedIn
1 248
Personnes associées sur LinkedIn
61
Bureaux déclarés
  • 11504 170 St NW, Edmonton, Alberta T5S 1J7, CA
Catégories d’activité
  • Residential
  • Commercial
  • Real Estate
Autres noms enregistrés
  • Daytona Homes
  • Tacada
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

TACADA IS A FAMILY REAL ESTATE COMPANY WITH A RESPONSIBILITY TO LAST GENERATIONS. We are a committed group with a family-oriented culture and an entrepreneurial thread. Whether an employee, trade, supplier, customer, or partner, we are united by our values of passion, win-win relationships, responsibility, and community.

ChampValeur
SecteurReal Estate
Taille51-200 employees
Siège socialEdmonton, Alberta
Type d’organisationPrivately Held
Offres sur Jobsy3
LinkedInVoir la page
Description

About Us:

Daytona Homes has been a leader in the home building industry since 1993. Providing superior crafted homes and exceptional customer service across western Canada as we continue to grow into the future. Offering opportunities for both personal and professional growth, excellent earning potential and, most importantly – having fun. We want to give our customers the best home buying experience possible and that starts with the best employees. We can’t wait to work with you.

Purpose:

Supports the Warranty Team by serving as the main point of contact for homeowners after possession and coordinating all warranty service activities in line with Alberta New Home Warranty Program (ANHWP) standards.

Key Objectives:

  • Serve as the primary point of contact for homeowners regarding warranty issues, post-possession, ensuring a 24 – 48 hour response time.
  • Provide administrative support to the Warranty Manager and team.
  • Review warranty and non-warranty items with homeowners in alignment with Alberta New Home Warranty Program (ANHWP) guidelines, clearly setting expectations for the service process.
  • Ensure all warranty issues are documented, tracked, and resolved per ANHWP standards and internal procedures.
  • Schedule all required visits, including Primary Warranty, Anniversary Warranty, Interim Visits, and Trade Days.
  • Coordinate service appointments with trade partners and technicians.
  • Issue and follow up on work orders, ensuring timely completion and resolution.
  • Manage Alberta New Home Warranty claims and facilitate communication between trades, homeowners, and warranty representatives.
  • Maintain and update seasonal and deficiency tracking spreadsheets to support landscape/architectural inspections and process landscape deposit refunds.
  • Prepare written correspondence related to warranty matters, including letters and memos.
  • Schedule Home Orientation (HOO) and key release (CT) appointments for warranty superintendents.
  • Submit and manage warranty-related VPOs, including approvals and distribution to trades.
  • Perform additional duties as assigned.

How We Work for You

  • Competitive wages & vacation time
  • Health and dental benefits immediately upon hire
  • RRSP Matching
  • Flexible work schedule
  • Employee Assistance Program
  • Inclusive work environment
  • Volunteer opportunities
  • Employee pricing for Daytona home purchases
  • Tuition support & educational assistance
  • Company Truck or Auto Allowance (Field Positions Only)

Daytona Homes is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace

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